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Why I’m Thankful

November 22, 2012 Leave a comment

Many of my friends have been posting something they are thankful for each day on Facebook. I’m not that creative. I’m thankful for 7 things. That’s right…7. I’d like to share them with you on this Thanksgiving….

1. I’m thankful for my faith. Life can be challenging with it. Without it, I can’t even imagine.

2. I’m thankful I married up. Big. Meeting my soul mate and spouse at 17 years old and being able to share our lives together was a blessing. Having it be her was icing in the cake.

3. The two greatest things in the world to be called are Daddy and Coach. I’ve been called both. The former by the most amazing daughters anyone could ever dream of. Heck, they even called me the latter, but usually with a twinge of sarcasm. I miss them this Thanksgiving.

4. I’m thankful to live in the United States, where I can grow up to be who I want, change my mind, run my own business, and fly the flag outside my house. God Bless the USA.

5. I’m thankful for my health. I watched a moving ESPN program on former baseball player Ben Petrick. Petrick was a rising star when he was stricken with early onset Parkinson’s Disease at age 23. It’s an amazing story of resilience and gives me perspective on my good fortune.

6. I’m thankful for Rotary. For nearly 19 years, Rotary has been the vehicle to join arms with friends and give back by improving the lives of others around the world.

7. “No man is a failure, who has friends.” Clarence Oddbody (guardian angel to George Bailey) – I have an abundance of wonderful friends. Thank you!

Copyright 2012 Dan Weedin. All Rights Reserved

Politics & Social Media: Danger zone for business

September 6, 2012 2 comments
From my September column in the Kitsap Business Journal….
September 5, 2012 @ 3:48pm | Dan Weedin

It’s September and we are heading down the backstretch of this political season. For business people, this means you are entering a danger zone.

Fear not, I am NOT the political pundit this month. Far from it. But, I am here to warn you of the dangers of “mouthing off” with a click of a “post.” The consequences could cost you business.

Let me preface by saying that I have no problem with business people supporting a candidate or a cause. You have every right to voice your opinion and advocate whatever positions you like. That doesn’t mean you should be a social media bully.

In an era where Facebook and Twitter send your sound bytes viral in milliseconds, you may find yourself wishing you could turn back time and control your finger. Your clients and prospects may solely be on Facebook for fun. In fact, the odds say that they are.

With that in mind, I present to you Dan’s 10 Rules for Surviving the Political Season:

Tip #1 — Proofread your posts. Don’t write your last line; click send; and walk away feeling triumphant. You probably aren’t. If you’re angry or agitated, you probably wrote something you shouldn’t have.

Tip #2 — Avoid “fighting words.” It never ceases to amaze me what people will say when they don’t have to say it to your face. Case study — I had a “friend” write on a Facebook post that people with a certain line of thinking were “knuckle draggers and crack pots.” This was the husband of someone I sent business to! If you’re using verbiage like this to attract attention, be careful what attention you will get.

Tip #3 — Avoid using “labels.” Liberals, Democrats, Conservatives, Republicans, Tea Partiers, whatever. By lumping them all together, you may include people you don’t want to. Some of those may even be your clients! Many Facebook “posters” are notorious for lumping in outliers by enlarging their demographics through generalities.

Tip #4 — Don’t enter into a war of words online. I’ve been guilty of this myself. No good can come from it. Either back off, or pick up the phone and call. If you don’t know the person well enough to call, then why do you even care?

Tip #5 — Beware of Pinterest. I know it’s the new hot craze. You can’t go through Facebook without seeing a gazillion posters (90 percent are absurd, based on my personal scientific study). When you start posting these things, people will assume you are fully supportive of the meaning. The problem is that the meaning may not be all so clear.

Tip #6 — Don’t take things personally. People have different opinions. It’s still okay to have them as friends or do business with them. There is a direct correlation where the less fighting words are used, the less likely someone will take something personally. Just saying…

Tip #7 — Don’t be angry. Anger usually leads to rash judgments, vitriolic posts and hurt feelings. Do you really want to hurt your potential customers’ (as well as current customers’) feelings? Anger tends to subside quickly; hurt feelings not so much.

Tip #8 — Be open to learn. When positions are cited without rancor or mean-spiritedness, I feel I can actually learn something new. I may not ultimately agree, but I am happy for the discourse and opportunity to grow.

Tip #9 — Have some perspective. These elections will all be over in a few months and the winners and losers will all go their own ways. Your words may linger on forever with those who read them.

Tip #10 — Don’t engage in political debate on social media. This will save you from yourself. Social media has the ability to take your position, inflate it past what it really is, attach a really mean voice, and shout it to the world. If you’re in business, the only thing you want shouted to the world is how you can help them, not whether you favor donkeys or elephants!

Bonus — A really large majority of Facebook “posters” aren’t in business. They have nothing to lose. They can break all my rules and be no worse for wear. If you get into battles with them, your posts are available for all your community to see (you knew that, right?). You may be slinging mud at your brother-in-law in Hoboken, but your best client may read it.

I’m not perfect. I’ve broken a few of my rules over the years (how do you think I thought of them?). I can tell you that as things get heated up, I will keep my opinions off the Facebook news feed. You and I may chat about them over a cold beer, but you won’t be “liking” or seething from them online.

My recommendation to you as a business professional is that you adhere to my rules, focus on building your business, and dodge the mud!

Dan Weedin is a Poulsbo-based management consultant, speaker and mentor. He leads an executive peer-to-peer group in Kitsap County where he helps executives improve personally, professionally and organizationally by enhancing leadership skills. He is one of only 35 consultants in the world to be accredited as an Alan Weiss Master Mentor. You can reach Dan at 360-697-1058; email at dan@danweedin.com or visit his website at www.danweedin.com.

© 2012 Dan Weedin. All Rights Reserved

Top 7 Posts for 1st Quarter

April 15, 2012 Leave a comment

Extra Points – Barking Up a Tree

February 20, 2012 Leave a comment

Barking Up a Tree.

My dogs have two very different world views on their fellow canines. Bella (on the left) could care less about dogs that happen to appear on the television. But get her out in the real world, and she becomes crazy. She knows where every dog on our walk lives; thinks there’s a dog in every car that drives by (based on seeing one once); and makes it her quest to bark maniacally at them. Captain Jack on the other hand doesn’t seem to be overly concerned with other dogs on his walk. He can pretty much take them or leave them. But, if he spies them on TV, he goes crazy. He attacks the television, searches behind it for those dastardly dogs, and now even recognizes the tunes in commercials where they pop up. Bella doesn’t care. In the end, neither cares about the others difference of opinion.

We all have different world views. Our own personal experiences and biases lead us to form political, religious, and economic notions. That doesn’t mean the other person with a different opinion is damaged.

During this political season leading up to a presidential election in November, social media has fueled the firestorm of conjecture and opinion. Everywhere I read, people are voicing their opinions louder and with more gusto than Captain Jack assailing my TV. Unfortunately, with it often comes boorish behavior. It’s not enough to have one’s opinion, but castigating those who think differently has become not only commonplace, but encouraged.

Don’t do this in business or you won’t last long. In fact, if you choose to do this in your social media platforms beware. You never know who is reading. Having an opinion is terrific and applauded. Tacking on foul language, degradation, and inappropriate humor may lose you business and friends. Always remember that the cyberspace curtain we hide behind is pretty transparent. Next time you bark, know that the entire neighborhood is listening…

This week’s quote – “If they can make penicillin out of moldy bread, they can sure make something out of you.” Muhammad Ali

Too Much In Your Face(book)

February 7, 2012 2 comments

When Facebook started years ago (not really sure because now it seems to have been around forever) it was for college kids. They posted what school they went to, who they were partying with, and what they would do over the summer. Then the adults figured it out. And according to many young people…ruined it. I’m starting to think they are right.

Here’s what adults have inflicted on Facebook…

  • Facebook has become a venue for a plethora of sappy posters, ramblings, and other inanities. Last year, I had to block all the dumb games. Now my News Feed is filled with these posters. I’ve found one that was funny and I passed it on. Ironically it was on social media. The rest are mostly awful. Now, they are all over the place!
  • It’s election season and I may have to take a 6-month hiatus. It’s bad enough to see a gazillion signs littered around our streets; horrid and often inaccurate commercials; and political debates that have become a circus. Now, I get to see every party – Republicans, Democrats, Independents, Tea Party, Tea Drinkers, and the Field – tell me their opinions and attitudes. I get the right to voice your opinion and overall, that’s okay. The problem is the way it now is delivered. This leads me the next bullet point…
  • If you’re having a political conversation or discussion in person, you have more at stake to be civil. Now, even with your profile picture showing, it seems acceptable to talk like a belligerent drunk. Bad language, name calling, and vitriol unleashed. It used to be that Facebook was on par with walking around a cocktail party. Now, its 1:30 in the morning in a bar and chairs are flying.
  • I don’t care if you are a Republican or Democrat (or one of the others); Pro-Life or Pro-Choice; For Gay Marriage Against Gay Marriage; Baby Boomer or Gen Xer; Like Cats or Hate Cats; Like the Patriots or Hate the Patriots; or on any side of any controversy; do yourself a favor. Be nice. Don’t think that just because someone may have a different opinion than you (and on Facebook you have no idea), that they are damaged. You never know who may be reading and how it may affect your ability to do business with them, or even to remain friends. I think the kids get this better than the adults do.

While I’m firmly positioned on my Soap Box, I’m going to continue…what the heck…I’m probably being “DE-friended” all over the place:

  • Think twice about posting a picture of you with a huge cocktail in front of you as your profile picture. Yes, you’re undoubtedly well over 21 years old and it’s legal for you to drink. Just remember that a growing number of employers check out Facebook profiles prior to hiring. Even if they can’t see your wall, they can see your profile picture. Just saying…
  • Think about what you can do to enhance relationships and improve others personally and professionally (for you business people), rather than insulting the other person’s intelligence.
  • Voice your opinion. Just don’t assume the people on the other side (normally pretty close to 50%) is damaged. They just have a different opinion. Voice your opinion maturely.
  • Don’t swear or curse (and that includes all the funky acronyms and spellings – we get it). It doesn’t ever show well for you.
  • Use this amazing technology to re-connect with family and friends; help others in their business; promote the value your business can offer others; learn about others; promote your favorite charities; and share photos of your life with your friends.
  • Be careful what you say. You never know who is reading. Be certain you’re willing to standby what you say and how you said it.

Okay, I’m stepping off my Soap Box. Facebook is about to go public. I’m certain it’s because they see a huge opportunity to make money as they watch adults turn this once innocuous platform for kids into a place where adults can aggressively spar and spit while sitting comfortably behind their computer screen or cell phone. As 2012 moves closer to elections, my guess is it will only get worse. My guess is that when it does, many adults and kids alike will begin to be more careful about who they “hang out” with…

© 2012 Dan Weedin. All Rights Reserved

 

Social Un-Security: Social Media is all “trick” and no” tweet” for your business insurance

June 16, 2011 Leave a comment

Social Media has captivated the globe and has changed how we communicate personally and professionally forever. And the scary thing is, it’s ever evolving and changing. The good news for you as a business is that you have more ways to spread your message, sell your products, and profess your opinions for free to the world. The bad news is, that your insurance may not have kept up with the times and is stuck in 1979.

Your Commercial General Liability policy has a coverage part called Personal & Advertising Injury. This coverage part has a sub-limit of liability that should be equal to your Occurrence limit. Personal & Advertising Injury is meant to protect you from among other things, libel, slander, defamation of character and other grisly things that you do that could hurt someone’s feelings. Seriously, it’s meant to protect you from negligently damaging someone’s reputation, or infringing on copyright or intellectual property. This is more of an issue today as technology blurs those lines, so it’s an important coverage.

The standard General Liability policy (ISO CG00 01 12 07) will exclude injury “arising out of an electronic chat room or bulletin board the insured hosts, owns, or over which the insured exercise control” (ISO CG00 01 12 07).  As well as Personal and Advertising injury “arising out of the infringement of copyright, patent, trademark, trade secret or other intellectual property rights” (ISO CG00 01 12 07).  This includes data privacy breaches and claims resulting from a data privacy breach.

In English, this means that your tweets, blog posts, Facebook notes, and other commentary on social media sites are not contemplated by outdated verbiage still being employed in General Liability policies. Certainly, you can fight it, however you know that means extra time, money, and anxiety. Bottom line, your tweets aren’t covered!

There are increasing numbers of case law and opinions surrounding this issue. My job today isn’t to bore you with a litany of these, but to alert you to your vulnerability.

So how can you get in trouble? Let’s face it; the most intriguing blogs and tweets are the ones that offer contrarian, thought provoking, and often outlandish commentary. In sending out your opinions over cyberspace channels, you may be critical of competitors, inadvertently offend another company or individual, and/or infringe on someone’s brand. If they sure you, you’re on your own.

So what do you do? Fortunately, the insurance companies have found a way to protect you. For consultants like me who own a professional liability insurance policy, the coverage is included there. For other businesses, there is a fairly recent policy that has been created called Cyber Technology insurance. It’s meant to protect your liability for issues related to technology like social media, data breach, and other nasty things like that.

You need to talk with an insurance professional – your broker, agent, or consultant. It’s crucial that you examine your company’s social media practices, including how your employees use it.

Tom Bell an attorney with Perkins Coie, in an article published in Computerworld states:

“Companies are entitled to free speech, but their commercial speech is less protected. The lower protection comes in the form of a higher standard of care for truth and accuracy. So, when company employees participate in social media on behalf of their employer, they subject the company to the same risks as a newspaper or individual, but with less protection.”

Employing a social media policy will help you assess your vulnerability, create policy that works for your operations, and set up a plan to transfer your unwanted risk to an insurance policy that adequately protects your liability and assets.

Your company probably should be active at some level in social media. If it’s not now, you’re probably falling behind the game at some level. Like any other risk you face in business, you need to make this part of a good risk management policy.

Don’t find yourself on the wrong side of a tweet. Go out and become “socially acceptable!”

 

© 2011 Dan Weedin. All Rights Reserved

Does Social Media Build Strong Relationships?

November 15, 2010 Leave a comment

No.

I’m certain I will get a lot of people responding with contempt over my short answer, and that’s okay. I ask that you hear me out.

I believe social media platforms can be an excellent aid in enhancing relationships. The ability to communicate, share, and provide value is clear. However, I sincerely believe that in order to build that relationship, you must have begun the formation in a more personal manner.

Now you might be saying, “Dan, this is just like what pen pals did in the pre-computer age.” Yes, that’s a credible argument. However, pen pals usually were able to scribble more than 140 characters. They were able to write with a broader vocabulary and the anticipation of the next correspondence was part of the fun.

Consider these questions:

1. Just because you are a friend on Facebook or have someone following you on Twitter, does that mean you’d invite them to your next barbecue?

2. How many of your friends or followers have you met in person or talked to on the phone? That’s usually one of the first clues that you have a strong relationship.

3. Do they trust you enough to pay their hard-earned cash to purchase your product or service?

Maybe part of the problem is our definition of “relationship.” When I use the term, I mean that you and the other person know and trust each other to the point of having complete confidence in their affinity for your best interest. I believe many people consider the word “relationship” akin to an acquaintance.

Social media platforms are a good way to keep in touch with friends, family, and business associates. It’s a great way to find old high school and college chums. And, it’s a fine way to disseminate your opinions, value, and opportunities. However, it can also create a tremendous amount of noise, vulgarity, and wasted time.

Start by building relationships from scratch the old-fashioned way and then work on enhancing them through social media. Building strong personal and professional relationships takes time. Don’t be in such a rush to amass great numbers, rather focus on quality.

© 2010 Dan Weedin. All Rights Reserved

Effective Slide Presentations

April 23, 2010 1 comment

Between Rotary and school board meetings, I see a ton of slide presentations (Powerpoint™ has such a strong brand like Xerox once had – people use it as a verb) and the one common denominator is too much text. Whenever you hear the presenter say, “I don’t know if you can read this…” you know there’s a problem. I’ve published on this a gazillion times, so let’s start on the next gazillion…

  • Stop using images that no one can read. If you have to say “I don’t know if you can read this…” out loud, they can’t, and you shouldn’t.
  • If you must use slides, practice at least once. Otherwise you end up speaking to the screen rather than your audience.
  • Slides are for IMAGES, not text. Please, please…on behalf of the audiences of the world, stop the insane text.
  • Cut out the goofy animation and sounds. Leave that for the movies. Nobody likes them.
  • Before you use slides, ask yourself this question – “Do I really need them to give a powerful presentation?” In most cases, I think you don’t.

Last word on the subject for now – Remember, the worst sin of a speaker is boring your audience. When you choose to use slides, you need to be better and more compelling than without them, otherwise you will see everyone checking their Facebook status instead of listening to you!

Cheers,

Become a Facebook Fan

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© 2010 Dan Weedin. All Rights Reserved

Twitter Identity Switch = Bad News

April 28, 2009 6 comments

“Experience is the name everyone gives to their mistakes.”  Oscar Wilde 1892

Oops.  I have a new experience to chalk up.

Last weekend I was an emcee for our Rotary District Conference.  Two of my fellow Rotarians thought it would be great to Twitter some of the events of the evening just in case any media outlets or journalists that follow me find interest.  “Not a bad idea,” I thought.  I lent my username and password to one of them since I would be preoccupied.  Oops.  I forgot that my Twitter account links to my Facebook, so every Tweet shows up on my Facebook page.

That night I found 15 posts over a 2 1/2 hour time frame.  Most of which didn’t have a lot of interest unless you were there and knew what was going on.  To make matters worse, it clogged up the system for my other friends and one actually hid my posts! Ouch!

Bottom line, those posts actually violate my best practices for Twitter and Facebook.  My friend had no idea that the Tweets would end up on my Facebook.  The whole issue was my fault.  Here’s my lessons learned…

1 – Guard your Twitter username and password like your credit cards.  Don’t let others, even if well-intentioned, change your pattern of communication.

2 -If you mess up apologize – like this.  My apologies to my Facebook friends who had no interest in those posts.  I want you to read the others, so please give me a mulligan!

Remember, etiquette is important in Twitter and Facebook, too.  Make sure you control your communications and stay out of hot water.

Cheers,

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I had

Twitter and Facebook for Non-Profits

April 11, 2009 2 comments

Are you part of a non-profit organization that wants to increase its awareness and revenues without a huge out-of-pocket expense?  More and more organizations are using social media leaders Twitter and Facebook to do just that.  I’ve written a three-page position paper that will help your organization create a game plan for this marketing opportunity.  To get this free paper, just e-mail me at dan@danweedin.com and I will send you a PDF.

Cheers,

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P.S. I’m holding a special teleseminar training on Twitter for Business on April 22nd.  You can use the same strategies for your non-profit.  To register, click on the “Featured Items” tab at the top of this blog.

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