With the advancement of technology at an astounding rate, the opportunity to increase your value to others has never been better. Here is an example…
I use Constant Contact for my newsletters. I was finishing one and wanted to preview it. An error notice I had never seen popped up. I copied the text and went to their instant chat for customer support. Within one minute, I was instant messaging a support person with my question. Within 3 minutes it was resolved. Now that’s what I call “Just in Time” service.
The value was that I got the information when I needed it, how I needed it, and just in time for me. I am setting up new ways to make “Just in Time” learning, consulting, or access to me a reality in my business. What about you? Where are ares that you can provide instant support that will differentiate you from your competition?
I encourage you to take some time and be creative. Determine ways that you can implement “Just in Time” service to your clients and prospects. Take advantage of the technology at your disposal and become a leader in your industry.
© 2010 Dan Weedin. All Rights Reserved