Extra Points: More Coffee, Please

Dan Weedin Unleashed-40This past Saturday, my wife Barb and I enjoyed going out to breakfast with our daughter, son-in-law and sweet nieta (Spanish for granddaughter…I like the word better!) While the food was very good, the service was not. Once seated, it seemed like forever to get coffee. You see coffee is the first thing needed (at least by me and everyone else at the table) to get the ball rolling on a good experience. It sets the tone, and unfortunately that slow tone continued throughout the meal, including delays in getting our meals and more coffee. While we walked out satisfied with the food, we were less than impressed with the service.

And it was NOT the fault of either our server or the cook.

You see, there was only one server to take care of at least a dozen tables that were either occupied or about to be. She was doubling up as hostess, and in her “spare time” cajoling the only cook that I saw to try and hurry. This lady was working hard, and understandably made a few mistakes in addition to being behind with regular duties. She was extremely apologetic.

Here’s a restaurant serving breakfast on a Saturday morning and woefully understaffed. It doesn’t take a restaurateur to understand that correctly staffing for a busy time is worth the investment of payroll. The consequences are poor service leading to social media reviews, unhappy customers, unhappy employees, and loss of brand reputation.

Take a look at your business. Do you observe any places where corners are being cut to the detriment of your customer base? Are there situations where employees are put in difficult situations to save a few bucks? Are you doing everything possible  to serve your own coffee on time and with regularity to improve the condition of your clients?

Brand and reputation are paramount to success and business viability. This is followed closely by putting your employees in a position to win and succeed professionally and personally. The coffee is important because it sets the tone.

What cup you are serving daily and is everyone satisfied?

Quote of the Week:

“I’ve measured out my life with coffee spoons.”

~ T.S. Eliot, 20th century American poet

© 2018 Toro Consulting, Inc. All Rights Reserved

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

The Warrior Mentality Code: Part I

20 Under 40 20_3From my May 2018 column for The Kitsap Sun / Kitsap Business Journal…

Being an entrepreneur requires a “warrior mentality.” As CEO or President, being the “boss” means you fall under this definition of entrepreneur, so pay attention to my next statement.

If you don’t follow my Weedin Warrior Mentality Code, your business could maim you for life, or simply kill you prematurely.

Being a business owner is demanding. While it’s an aspiration to take on this challenge to build a legacy and create wealth, it’s only a good thing if they are around to enjoy the rewards.

I’ve compared being an entrepreneur to being an athlete. While an athlete trains both body and mind, all too often entrepreneurs do neither. The consequences are severe to the health of the owner and the business. In this 3-part series, we will explore ideas and concepts on how to create your own “warrior mentality” to not only accelerate business growth, but also enhance your own health and lifestyle.

The concepts will be broken out into three categories: Personal Health, The ROI of YOU, and Company Culture. In this column, we will tackle Personal Health…

Entrepreneurs and executives are driven. They work long hours, take financial risks, and care deeply about clients, employees, and legacy. Some of the stress that comes with the job is self-inflicted, yet much is still out of their control. If they aren’t mentally, physically, and spiritually fit, the ramifications are dangerous.

Mental Warriors: Mental warriors invest time in attitude and knowledge. Listed below are my best practices on how to become more mentally fit to deal with the stresses of being the boss:

  1. Invest your time and money in learning. This means both professional and personal development. The opportunity to improve how one thinks through videos, books, podcasts, and more has never been greater. Taking 10 minutes a day to learn something new leads to better creativity and innovation.
  2. Hire a coach. The best athletes in the world have coaches, often several. If an entrepreneur thinks that he or she doesn’t need a coach because they’re long on experience and don’t need anyone challenging them, then they are making a grave mistake. Tom Brady, Kobe Bryant, Serena Williams and countless other world-class athletes enjoyed greater success and longevity because they hired coaches. From a mental standpoint, being able to discuss critical issues and gain outside perspective keeps one from “breathing their own exhaust.” It’s also freeing and creates a stronger level of confidence in decision-making.
  3. Improve mental toughness. Mental toughness is that innate ability to respond and be resilient to adversity. Being mentally tough is not easy; it takes discipline, practice and perspective. To grow your mental toughness, dedicate yourself to the first two practices above!

Physical Warriors: This is the area that I see that is least valued by entrepreneurs. Athletes and soldiers must be physically fit to compete and fight. Entrepreneurs compete and fight daily, too. Check out these best practices to improve your fitness level:

  1. Diet is everything. You can’t outwork a bad diet. Sugar is more addictive than any illegal or legal drug, and maybe more harmful. Carbohydrates in excess will increase weight and dull brain power. What you eat will exacerbate how you deal with stress both good and bad. The best thing I ever did to improve my overall health and capacity to run a business was to change what and how I ate. It will be the same for you.
  2. Exercise. You don’t have to exercise like a professional athlete, but you do need to move. Invest time in 30 minutes of exercise a day: walk, swim, bicycle, yoga, golf, or box. In order to best deal with mental stress, you must change the brain chemicals through physical exertion.
  3. Accountability. If you’re going to really improve, then find someone who will hold your feet to the fire. It must be someone that won’t let you slide, and that you respect. Accountability partners work the best.

Spiritual Warriors: This isn’t a faith-based issue; although for many of you it might include it. Here’s what I mean for the purposes of this exercise: what are the things that bring tranquility to your spirit?

  1. Create habits that bring peace of mind and spirit. It’s comfort food for the inner workings of your mind. For me, a good cigar and a complimentary libation once a month is good for the rejuvenation of my spirit! For others it might be a form of exercise (walk in the park), spending time with grandchildren, or reading a good mystery novel. When these become habitual, they become part of your “therapy.”
  2. Be quiet. This is hard for me, but I’ve created a discipline about finding quiet time. I’ve made it fun by allocating time during the day to quietly practice my putting stroke in my exercise room. The getting out of my head to focus quietly on something else is good for the spirit. For others it might be meditation or prayer. Regardless, find that spiritual comfort zone to rejuvenate the all-important spiritual part of you.
  3. People Power: On the other end of the spectrum, cultivate friendships that also rejuvenate you. Make sure they are outside your professional life. I enjoy spending time with my neighbors (sometimes smoking a cigar with libation in hand) as a tranquil time to simply enjoy life. You can be an introvert and still find companionship and support from people.

Final thought. Find one thing to improve in each area. It’s better to move one thing forward a mile than ten things forward an inch. If you choose just one from each, in 30 days you’ll have achieved great progress.

Next month, we dive into the ROI of YOU. In the meantime, feel free to reach out to me with questions and comments about this column.

 

© 2018 Toro Consulting, Inc. All Rights Reserved

Extra Points: Re-Creating Yourself

Dan Weedin Unleashed-40The word recreation is well known to all of us. Undoubtedly, recreation means a variety of things to you – vacationing, golfing, boating, hiking, playing music, or simply having fun with your favorite hobby. Recreation rightly is considered a good thing, and I’d like to add a very important aspect to it that might get overlooked…

The word “recreation” literally means “re-creating.” When you embark on recreation, you are endeavoring on re-creating yourself physically, mentally, emotionally, and spiritually. Recreation doesn’t have to be formal or even long. My Saturday evening cigar and glass of wine after a day of catching up on work, mowing the lawn, and cleaning the kitchen was re-creating myself on all four of those levels in just about an hour.

One of the greatest “hidden crises” that occur to CEOs, business owners, and professionals is the misguided belief that working long and arduous hours are noble and necessary. At times, it is necessary; however gone unchecked without regular doses of recreation to re-create one’s self is dangerous. In order for you to be of most value to your company – especially as the CEO or President – you must have balance.

Entrepreneurs and executives work hard and take on a ton of stress, most of it self-imposed. In order to make the best decisions, lead teams, and actually enjoy one’s vocation, constant recreation is needed to maintain a healthy balance. Not doing so is negligent to the person, the company, the employees, and the family.

Make re-creating yourself a daily discipline, even if it’s on a small level. Recreation leads to innovation, creativity, a stronger purpose and better overall personal and professional health. I’m as guilty of letting this important concept slide. I’m making it a priority starting today, what about you?

Quote of the Week:

“My mother had a great deal of trouble with me, but I think she enjoyed it.”

~ Mark Twain

Happy Mothers Day a day later!

© 2018 Toro Consulting, Inc. All Rights Reserved

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

Extra Points: Never Be Here Again

Dan Weedin Unleashed-40Last week, two different trips reminded me of the power of staying in the moment…

I was traveling a rural highway between Silverton and Sublimity, OR on my way to teach a class. It was a pretty and peaceful morning in an idyllic setting. I was driving the speed limit of 55 mph and enjoying the view. During the course of the 20 minute drive, there were three different cars that came speeding up behind me, and rode my bumper until they could pass. In talking with some of the participants in my class, they said the locals always sped impatiently through that area.

On Friday, I got the opportunity to take my first seaplane ride with my Shrimp Tank podcast co-host, Brad Berger. Brad is a pilot and offered to take me home in style. I was 900 feet in the air and enjoying every minute of the trip that I knew might be a one time event.

In the end, these were both one time events. As the lyrics to The Eagles classic song, Take It Easy remind us, “We may lose or we may win, but we will never be here again, so open up by climbing in and take it easy…”

The “locals” on that rural road forget the beauty and opportunity around them because they’ve taken that path so many times. They get in a hurry to get to the next thing. I’m as guilty when I am distracted or complacent about riding a ferry into Seattle and enjoying that moment. The seaplane ride was a clear reminder that even if I do get another ride, it will be different.

I’ve talked about this concept many times, and in my book Unleashed Leadership, I even have a chapter on it called “The Yard,” where I explain how Captain Jack and Bella never get tired of the same old yard becasue every day it’s different. I admit it’s a discipline that I am constantly working on myself. What about you?

Take a lesson from the song. No matter what the situation or event, we will never be here again. What happens today is unique and special; as will it be each coming day. If we get out of being in the moment, we risk unleashing our lives and experiences. Maybe it’s a good time to remember that we should always, “take it easy…”

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Quote of the Week:

“Change your life today. Don’t gamble on the future, act now without delay.”

~ Simone de Beauvoir (21st century French writer)

© 2018 Toro Consulting, Inc. All Rights Reserved

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.