Shrimp Tank Blast from the Past: Monica Blackwood

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In a new series of blog posts, I will be sharing past episodes of Shrimp Tank interviews with our terrific guests.

We are starting with our Shrimp Peeler Sponsors. Today, we flash back to Episode 50 on October 13, 2018 with Shrimp Peeler Sponsor, Monica Blackwood, CEO of Westsound Workforce!

Listen to Podcast

Commercial Sponsors:

First Underwriters Insurance Brokers  / Ideal Life 360

Shrimp Peeler Sponsors:

Kitsap Economic Development Alliance / MD Design Group / Westsound Workforce /

Port Ludlow Resort / Symetra Life / Brenda Wall – LegalShield/IdentituShield

© 2019 Toro Consulting, Inc. All Rights Reserved

Extra Points: The Neighborhood

Dan_Weedin_022We are in the middle of a snowstorm. For us in Seattle, it’s a significant deal for three reasons. First, we don’t get these enough to allow us to be as prepared as other neighbors in the country. Second, we get an inordinate amount of melt that turns into ice. Third, we have a lot of hills; and ice and hills aren’t a good mix.

At home, I’ve done all the normal things to prepare, but as with most of my neighbors, I hadn’t picked up any ice melt. We had a neighborhood text thread going on to see if anyone had some to share. Saturday night, I went to take the dogs out and found a humongous bag of ice melt on my porch. Of course there was no indication of who it was from, but I have my suspicion among a couple of neighbors. Nobody is confessing.

We have an “old school” neighborhood. We all know each other; like each other; help each other out; and hang out together regularly (as I write this, we are preparing to host a Snowmageddon get together). We are fortunate to be around neighbors that altruistically are always ready to both help and have fun.

Is the company you own or are a part of neighborly?

On one hand, your employees may have developed the culture of many neighborhoods in this era where people isolate themselves, with head down, staring at monitors and head phones, walk by each other with little more than a nod, and then go home as quickly as possible. The OTHER hand is the one I suggest for improved company culture, better performance, reduced risk, and more fun…

A company that picks up for each other when someone is out (without being asked); that collaborate, engage, and laugh with each other; that encourage and support each other; and that demand a culture where anyone new coming in be onboarded properly to accelerate that culture. By accomplishing this, you will realize reduced turnover and increased profitability. Plus, your employees will become evangelists for your company.

Here’s your challenge for the week. Rate your company on a scale of 1 to 5, with one being completely isolated to 5 being Mr. Rogers Neighborhood. What do you need to do to improve your score and who can help you? Answer that question and get started with just one step. Share with me the step you took and you will get a complimentary 15-minute conversation with me and I will give you my three steps to assure success.

By increasing that neighborly spirit, the results will be remarkable.

Quote of the Day:

“The more we can be in a relationship with those who might seem strange to us, the more we can feel like we’re neighbors and all members of the human family.”

~ Fred Rogers

© 2019 Toro Consulting, Inc. All Rights Reserved

Shrimp Tank Blast from the Past: Diana Smeland

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In a new series of blog posts, I will be sharing past episodes of Shrimp Tank interviews with our terrific guests.

We are starting with our Shrimp Peeler Sponsors. Today, we flash back to Episode 11 on March 6, 2017 with Shrimp Peeler Sponsor, Diana Smeland, CEO of Port Ludlow Resort!

Listen to Podcast

Commercial Sponsors:

First Underwriters Insurance Brokers  / Ideal Life 360

Shrimp Peeler Sponsors:

Kitsap Economic Development Alliance / MD Design Group / Westsound Workforce /

Port Ludlow Resort / Symetra Life / Brenda Wall – LegalShield/IdentituShield

 

© 2019 Toro Consulting, Inc. All Rights Reserved

Extra Points: The Flash

Dan_Weedin_022As a kid, I loved comic books, and some of my favorites were of super-heroes. I was mostly into DC Comics which featured Superman, Batman, and Wonder Woman. My favorite was a guy who had the super power I most wanted. The Flash. The fastest human on earth wearing a cool red suit with a lightning logo on his chest. I wanted to be fast and The Flash was the guy.

Speed is a great super power for a super hero like Barry Allen (aka The Flash). It’s also a super power for those heroes called entrepreneurs. If you’re a CEO or President of an organization of any size (including just you), then you should be striving to wear that lightning bolt on your chest. Because in business, speed is everything.

  • Speed to market gets you to your target market first, so you can optimize your brand and value proposition. If you’re there faster and with more fury, you become the thought and brand leader.
  • Speed to cash in the bank is crucial to cash flow management. I’m always amazed when a business eschews taking credit cards (or charges the fee). Getting money in your bank account fast is more important than ever to surviving and thriving.
  • Speed to respond is often curiously undervalued by entrepreneurs. The “I will call you back at my earliest convenience” line is time-worn and transmitter-biased. With today’s technology, if one can’t respond to a voice mail within half a day, or an email within 24 hours, then they either are time management challenged or don’t care. Current and potential clients care.
  • Speed to recover means the speed to bounce back from a crisis. I’m talking to two potential new clients this week about creating or improving business continuity plans because they want to be able to reduce their “recovery time objectives.” The per minute improvement can result in tens of thousands of dollars…per minute. That’s real money.
  • Speed to human recovery. Yeah, this is different. Bad stuff happens to us all the time. Personally, we have to recover to crises both professionally and personally. How do you respond? The faster you can find your emotional and mental “sweet spot,” the sooner you return to peak performance. This is critical to how your business and company perform.

Here’s your challenge for the week. Pick one of these “speed,” or find one of your own. Then become The Flash. Work to accelerate your speed to improve your business, your profitability, and your lifestyle.

Quote of the Day:

“Kites rise highest against the wind – not with it.”

~ Winston Churchill

© 2019 Toro Consulting, Inc. All Rights Reserved