Extra Points: You Business Immune System

Dan_Weedin_022I’m normally very healthy, but the last nearly two weeks I’ve been dealing with a “good” case on bronchitis. Not sure I recall ever having it but I promise you I don’t want it again! While I’m well on the way to a full recovery, my recovery corridor has included working through travel, my Mastermind Group retreat, and babysitting my beautiful granddaughters! While not at 100%, you grind through it, right?
The immune system is the the body’s defense system. The stronger it is, the less you get sick and the faster you recover. I know this sounds like an oversimplification, but it works for now. I’ve worked hard to build my immune system. Although not foolproof, I know it allows me to recover quickly.
Your company has an immune system that does the same thing for it. The stronger your immune system, the more prevention, protection, and recovery your company will feel. Just like our body’s immune system, it’s not foolproof. Bad things happen and some can’t be prevented. However, that recovery corridor is strong.
The recovery corridor is that period of time where your company goes from full steam ahead to calamity to recovered. A strong immune system accelerates that recovery time, saving your company a whole bunch of valuable time and money.
One more thought. I’ve had help along the road in my recovery corridor. My doctor, chiropractor, pharmacy, and family have contributed. In business, you need the same help from people like insurance partners, CPA, legal, consultants, and employees.
How strong is your business’s immune system? Your assignment is to do a quality check on it. By committing to creating a strong immune system for your business, you will prevent loss, mitigate what you can’t control, accelerate what recovery corridor, and protect your profitability and bottom line.
Be Unleashed!
Quote of the Day:
“There’s a difference between a philosophy and a bumper sticker.”
~ Charles M. Schultz
Note: Sorry for no video again this week. Plan on it returning next week!
© 2019 Toro Consulting, Inc. All Rights Reserved
Unleashed is the registered trademark of Toro Consulting, Inc.

Extra Points: The Near Miss

Dan_Weedin_022Barb saved the day. Or at least my business trip to Whistler!
As you’re reading this, I’m at my own Mastermind group experience with my professional coach and consulting colleagues in beautiful Whistler, BC. As I was heading out the door to leave, I did one final check of everything I needed, and that included a check with my wife and business partner.
As we went though everything that was critical – including what I needed to deal with for the bronchitis I’d caught earlier in the week and was now grinding through – Barb asked, “Passport?”
Of course it was downstairs in my office and that would not have sufficed with the border guard and the crossing!
While I have a checklist for my travel, the passport has not been on it because I almost never need it. It has now been added. Additionally, this “near miss” must be learned from in order to not have a calamity later. I am applying for my enhanced drivers license when I return. This additional coverage on my drivers license allows me to cross into Canada without a passport. In this case, even had I forgotten the passport, I would have been able to enter enter. Redundancy at work.
While there are several metaphors I can use for this story, the one I will use for this missive is the “near miss” adjustment. All too often, in business and in life, we experience near misses and allow them to become forgotten and thought of as simply a dodged bullet. The better action is to fix what might be an obvious future peril.
In my story, the fix is twofold; adding the passport to my checklist and getting the enhanced drivers license. What recent events have you experienced that might be considered “near misses?”
Your assignment is to figure that out and appropriately respond. Examples might include near misses involving auto accidents, home or office mishaps, forgetting to do something important, not promptly responding to a business request, a workplace accident, or an equipment failure. I’m confident you will find a few!
Take it from me, near misses are often the best teachers. We get to fix an issue that we avoided. The worst thing I could do is not follow through on my adjustment and then at some point forget my passport. Make sure you make the proper adjustments to your near misses to help prevent calamity and assure success.
Be Unleashed!
Quote of the Day:
“Nine-tenths of wisdom is being wise in time”
~ Theodore Roosevelt
Note: Sorry for no video. As you read, I’ve been dealing with bronchitis and the video just wasn’t going to be good enough! It will return next week!
© 2019 Toro Consulting, Inc. All Rights Reserved
Unleashed is the registered trademark of Toro Consulting, Inc.

Extra Points: The Mental Side of Your Business

Being in business is a daily mental challenge. Heck, life is a daily mental challenge. How we deal with and respond to that mental side means everything when it comes to our businesses, careers, and lives.
October is Mental Health Awareness Month. While I’m not a therapist or counselor, I’ve been an entrepreneur or business professional for my entire career. The mental side of our business can become challenging as we deal with adversity, other humans we disagree with, and calamity we had no control over. That mental wear and tear over years can take a toll. They will keep any of us from being “unleashed.” In today’s missive, I’d like to share three concepts with you that I hope you can immediately implement for your best mental health today and moving forward.
First, you must identify when there is a challenge. Most of us who own businesses and/or are reliant on ourselves for our income, often eschew admitting when we need help. It’s easy to proverbially “rub dirt on the injury” and carry on. It’s almost become the way we define our resilience. The problem is that too much of this can become overwhelming and lead to a myriad of problems. This first step is being vulnerable and confident enough to identify these challenges.
Second, ask for help. There are many professionals in the mental health industry that one can lean on. Additionally, there are also colleagues and peers that can provide support. It takes someone with great confidence and self-awareness to ask for help. I don’t believe we can be successful on our own; and that includes taking care of ourselves in our won heads! Ask for help well before you need it. In fact, make it a part of your business and personal life.
Third, focus on what you can control. So much of life is outside of our control. We can only take charge of how we react, what we think, and our attitude. There’s plenty of research to show that good mental health and a positive attitude go hand in hand. It’s easy to say’ harder to accomplish. That’s why we all need the first two steps! By focusing on your response and thinking – things you an control – you will avoid the chaos and crisis that comes from being overcome by the things you can’t control.
The world we live in is demanding, fast-paced, and volatile. By being able to slow things down in your own world, you’ll be armed and ready to take on anything both mentally and emotionally. And that’s a good thing for you, your business, and your life.
Be Unleashed!
Quote of the Day:
“Greatness is a road leading towards the unknown.”
~ Charles de Gaulle
© 2019 Toro Consulting, Inc. All Rights Reserved
Unleashed is the registered trademark of Toro Consulting, Inc.

Extra Points: Beyond the End Zone

While you all have read the exploits of my dog Captain Jack, you may not be as familiar with our other Jack Russell mix, Bella. In today’s missive, you will get an opportunity to learn more about her and – importantly – gain a lesson for your business and career.

Both Captain Jack and Bella are confined in the living room whenever Barb and I leave. We use simple gates that for about the past 10 years have worked perfectly. Until last week. It seems Bella has found a way to escape her confines and become unleashed (or at least un-gated!). After a few efforts to curtail this, I left the house and spied on them with the doggy-cam we have. I watched her in action create a method of escape. The quest for us continues to make sure Houdini and her partner in crime stay safely restricted in their area!

Last week I discussed defining your end zone. The concept of business continuity and succession planning needs to go “beyond the end zone.” While you may have plans to one day sell your business or “retire,” you should actually have many more years of life left to live and enjoy. What’s your plan beyond the end zone?

Bella is about 14 years old, which is the age most dogs begin slowing down. To the contrary, she’s used her advanced wisdom and cunning to seek out new adventures and opportunity. She’s found a way to innovate and create regardless of her age.

You will have the same opportunity one day. No matter how far away it may seem, part of your succession planning should include the next big thing. What gates do you want to sneak through – or knock down? How will you finance it? What skills will you need? These opportunities beyond the end zone (and the gate) may be for profit or charitable. They may involve family, friends, or community. Ultimately, they must generate an excitement and passion so that you know something else awaits you in the future.

Barb and I have already started thinking about our plans beyond the end zone. Bella’s escapades have reminded me that you’re never too old to find new adventures, AND you need to plan for them in advance in order to be prepared to find those cracks in the gate.

Your assignment for the week is to start dreaming about what your next big thing will be. And then, build it in to your plan. Have fun!

Be Unleashed!

Quote of the Day:

“Nobody ever forgets who buried the hatchet.”
~ Kin Hubbard, 20th century American journalist

© 2019 Toro Consulting, Inc. All Rights Reserved

Unleashed is the registered trademark of Toro Consulting, Inc.

The High Performing CEO

Dan_Weedin_022My October column for the Kitsap Sun examines how to make sure you are a high performing CEO (or any business owner), business professional, and human. After all, we want to avoid the tricks and enjoy the treats!

October is my favorite time of year. The weather is subtly changing from summer into fall; football is now in full swing; and the holiday season is beginning to take shape starting with my unofficial start of it with Halloween. At the end of this month, if you live in a place like my neighborhood, you will have little goblins and ghouls ringing your doorbell and demanding a trick or a treat. For them, they only expect the latter!

Small business owners regularly “dress up” as CEOs daily. They look and act the part. Unlike Halloween however, the trick also comes into play. They often “trick” themselves into thinking that they are performing at a high level commensurate with what they expect from their employees and business. If they aren’t actually doing it, the trick is on them and the treat isn’t sweet.

Let’s first define “high performing.” Performance gets confused with hard work and effort. The mere act of showing up daily, working long hours, and keeping the doors open don’t truly define performance. They provide a facade that masks what a true rating basis should be.

Performance must be based on results. A CEO of any sized business must demand that performance standards in his or her business are met. These qualitative and quantitative factors include sales performance, speed of delivery, focus, collaboration, prompt correspondence, and courteous service to name a few. When these aren’t achieved, the CEO must take corrective action.

But what about if the CEO isn’t meeting performance standards because he or she aren’t operating at their maximum capabilities? What if the CEO is only generating 50% out of their own potential? That would never be acceptable in any other measure, but it happens all the time. The reason? We as humans don’t always fully grasp the consequences of not taking proper care of ourselves to maximize our own results.

For those who regularly read or hear my work, you’ll recall that I talk about treating ourselves as athletes. This is your friendly reminder as we sprint into the stretch run of the year with the goal of picking up speed into 2020.

The problem: We think hard work translates into results. In reality, working beyond your best energy levels means inefficient results. Not allowing for proper nutrition means the machine is getting clogged up and not maximizing its output. Ultimately, it results in the breakdown — physically and emotionally — of the most important asset the organization has. Namely, the CEO.

Being an athlete requires taking care of one’s own physical, mental, and emotional requirements in order to function best on the field of play. It’s easy to immediately think of athletes in football, basketball, baseball, and track because they have what appear to be highly strenuous and physical sports. Allow me to offer another example: golf.

Being a professional golfer has changed in the 40 years I’ve been actively playing and watching the sport. It used to be that golfers focused on practice of their skills rather than concerning themselves with diet and other forms of exercise. It wasn’t uncommon to see golfers that were out of shape physically and that started “wearing down” in their early 40s.

Tiger Woods changed all of that forever when he came on the scene nearly 30 years ago. Today, golfers take their physical conditioning very seriously, devoting untold hours to improving strength, flexibility, and endurance. They have mental coaches that work with them on their decision-making, mindset, and emotional responses. The results are that professional golfers are maximizing their potential through better play, and are extending their ability to perform at a high level into their 70s!

I know this is an issue for CEOs because they tell me it is. There’s likely nothing that you’ve read so far that you’d disagree with. The biggest challenge in this problem scenario is taking action to make long-term changes.

Your solution: The solution begins with mindset. Consider yourself an athlete for your company. The organizational results are dependent on your performance. The better you are, the better it will be. Here are my five recommendations for making an immediate change to improve your game:

1. Eat healthier. This is the one most within your control. “Time” isn’t a factor. You don’t need me to tell you the benefits of eating healthier because you know it. Eating well has nothing to do with resources and time, it’s an issue of priorities. Your results will mirror the fuel you give yourself. Invest the time in creating a lifestyle of eating healthier for maximum results.

2. Hydrate. That means more water, not more soda or coffee. Lack of hydration results in reduced mental acuity and lack of energy. That means decision-making is hampered and you are more likely to be out of energy well before the day is over.

3. Get enough sleep. Don’t cut corners on your rest. Research is clear that good brain health is a result of adequate and consistent sleep. Say you don’t sleep well? It’s likely from not doing some of the other items on this list, like…

4. Exercise. Just like all the others, exercise isn’t a time issue, it’s a priority issue. Stop making excuses (if you are) and invest in 30 minutes a day of exercise. Find something you enjoy and put the routine on your calendar. Start slow as to not injure yourself, and be consistent.

5.  Consult your health expert regularly. Athletes have coaches and trainers. The ones in your corner include your doctor, chiropractor, massage therapist, acupuncturist, physical trainer, and health coach. By consistently staying in touch, you increase accountability and your best health.

Bottom line: Don’t simply play a role of CEO by hiding behind a costume. By implementing these best practices into your daily life, not only will your business dramatically improve, but the bonus treat will be your own improved lifestyle and longevity.

© 2019 Toro Consulting, Inc. All Rights Reserved