Extra Points: The What Ifs


This past weekend, I traveled to Victoria, BC to meet with fellow Rotarians in my Rotary district to interview high school students put forward by clubs for an exchange program. The students were there as the last part of an extensive interview process. As you might imagine, we asked a lot of future-facing, open-ended questions about the “what ifs” of the future. For example, what if you lose your luggage; lose your money; have relationship challenges with families; get homesick, or a myriad of other things. These students did a tremendous job in their responses; it was clear they prepared.
What about you? Are you prepared?
Your business and career will experience challenges next year, and beyond. We read and watch calamities befall businesses all the time and nobody is immune. The ones that best prevent and recover are the ones that prepared like these students did. That’s a solid preparation in responding to the “what ifs.”
What if you have a fire, a flood, or a cyber attack? What if you lose your best client or employee? What if your competitor moves in across the street or beats you to the market? What if you become disabled?
Many business owners think they’ve figured it out, but they haven’t. The what ifs need to be identified, analyzed for impact, controlled, and insured properly. They solutions need to be written down and then communicated to employees. The what ifs require more than just thinking, they require an investment of skill, time, and financing. In the end, the return of investment may be worth hundreds of thousands of dollars to the bottom line of the business and/or you as an individual.
Your assignment is to identify your what ifs and assess how important they are to your business wealth, lifestyle, and peace of mind. Then take action to best answer them in a way that you can survive and thrive, just like these high school students on exchange will. It’s time to clear up those what ifs and to…
Be Unleashed!
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Quote of the Day:
“I always wanted to be somebody, but now I realize I should have been more specific.”
~ Lily Tomlin
© 2019 Toro Consulting, Inc. All Rights Reserved
Unleashed is the registered trademark of Toro Consulting, Inc.

Extra Points: Be Careful How You Judge

This past weekend in college football was Rivalry Week. In essence, it’s that weekend when arch rivals clash and fan bases get crazy. Sometimes, too crazy.
I follow Twitter to keep track of all the games and notes that a large number of tweets – including some from people I know and respect – got a little nasty in deriding other college’s fan bases. While I’m all in with good-natured ribbing, expletive-filled social media posts aimed at groups is troublesome in a lot of ways. Here’s why and how it applies to your business:
The insinuation is that ALL of a group of fans are “expletive deleted.” While past individual experience might include poor behavior of members of a group or organization, it should never be an absolute that judges everyone in that fan base or group. We’ve seen this blanket statement go well beyond sports, and deep into our politics, workplaces, and communities.
Here’s the business application: Employers often refer in negative blanket terms to employees; employees speak in terms of management; and I’ve even heard businesses talk about customers in negative terms. Almost all are due to poor behavior by individuals in those groups, and then entrap the entire group that can spread gossip leading to poor morale and loss of reputation. Heck, if one isn’t careful, it could cost them their job, future employment (or promotion), or a client.
Humans are responsible for their own bad behavior. Sometimes they can mass together and make an entire demographic look bad. But in the end, individuals are responsible for behavior that is detrimental.
Your assignment: this season of the year is a great time to stop passing judgments and make assessments based on observed behaviors. Judgments on groups due to a few bad apples will spoil a lot of things, including productivity, morale, reputation, and career.
Make sure you are disciplined in your own observations. It ultimately results in increased fairness and better goodwill and friendships.
Be Unleashed!
Quote of the Day:
“Do what you can, with what you have, where you are.”
~ President Theodore Roosevelt
© 2019 Toro Consulting, Inc. All Rights Reserved
Unleashed is the registered trademark of Toro Consulting, Inc.