Extra Points: Simple & Speed is King

Dan Weedin Unleashed-40Last week I ordered a salad and smoothie from the local drive-thru cafe and salad shop. I paid online for custom-order lunches. They sent me an immediate email acknowledging my order and letting me know that another email would soon arrive as to when my order would be ready. That came about one minute later and gave me a “ready time” that was seven minutes away. That was enough time to jump in my car, drive about half a mile, and pick up my meals. I was back home in three minutes.

It’s time to vote this week. In my state, I already voted. We are an all-mail in state voting system; in other words – no standing in lines, no driving to polling places, no traffic, no issues with picking up kids, no forgetting, no excuses. More importantly, it’s easy and fast.

On the other hand, three organizations I care about and am actively involved in all make me write a check for annual or monthly dues. In every case (unless they are keeping it a best kept secret – but then again I asked), each organization has no method for paying with a credit card online.

I see this same malady among many small businesses who are trying hard to compete with larger brethren. They don’t accept credit cards or have minimums; they make people stand in long lines; they give broad time frames for service; and they offer little to no real-time communications.

The problem is they are placing the burden on the customer or client. In a world where simplicity and convenience is king; and where speed to market or to pay is everything (see Amazon payment to home in two days or less); the adamant attitude of making the client guess, wait, or work harder is the quickest way to organizational demise. Small business actually has the advantage of nimbleness and speed, yet time after time I see many remain in the mode of dictating to customers and clients. If a small business selling salads and smoothies can do it, so can you.

If you aren’t concerned about being relevant, then continue to be hard to do business with. If you want to take advantage of your nimbleness and personal touch, use inexpensive and easy to access tools and resources to make your clients happy to do business with you.

Quote of the Day:

“The only courage that matters is the kind that gets you from one moment to the next.”

~ Mignon McLaughlin

© 2018 Toro Consulting, Inc. All Rights Reserved

Extra Points: Scared of Change?

Dan Weedin Unleashed-40My earliest memory of Halloween is dressing up as Captain America as a young boy and trick or treating with my parents. For a long period of time, that was how Halloween was celebrated.

As I grew older as a teenager, the celebration style changed. Trick or treating ended and hanging out with friends became the norm. As young adults, Halloween became about parties and costumes came back, although often with more creativity. The trend in change continued through having children that went through the same process. For me, Halloween is still fun for adult parties and watching my granddaughter start her own process.

So where am I going with this?

Businesses and careers have cycles of change as they mature and grow. In order to stay relevant and cutting edge, it’s important to be innovative and open to change. Halloween can’t stay the same through our own maturation process or else we look foolish. Likewise, if our businesses and careers never evolve, the danger of obsolescence and looking foolish is just as real.

Final thought: As I watched my children and now my granddaughter moving through their own, I am committed to letting them enjoy their time doing it their way. In business, companies should be mentoring and coaching, while allowing for autonomy, failures, and individuality.

Change is necessary for growth, maturation, and rebirth of companies and careers. That way you can assure both tricks and treats in your business and career.

Quote of the Week:

Research is creating new knowledge.

~ Neil Armstrong

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

Extra Points: On Demand Economy

Dan Weedin Unleashed-40Barb and I enjoy binge watching television shows. Companies like Netflix and Hulu (as well as networks that create subscriber access to all their shows and then some) have created an “on demand” lifestyle of entertainment. The only live television I watch is sports, especially because it’s nearly impossible to keep scores and results a secret with social media and pop-up notifications. We have full control of what we watch, when we watch, and for how long we watch.

The same is true with activities like getting transportation (Uber and Lyft); finding restaurant reviews (Yelp and Trip Adviser); and finding someone to deliver food from your favorite restaurant (Uber Eats and Amazon). Technology has provided the opportunity to live “on demand.”

Because of this phenomenon, an On Demand Economy is growing and beginning to create a business model for aspiring entrepreneurs.

It’s not unusual for employees to have a “side hustle,” where they create or buy into a product or service where they gain revenue outside of their work. Multi-Level marketing companies have fostered this for years, and now opportunities created by Lyft, Uber Eats, and other on demand businesses make it easy for people to work when they want, for as long as they want. These entrepreneurs have created an “on demand” business to cater those that want services “on demand!”

Take a look at your business. What “on demand” options do you offer? If banks can offer on demand check deposits, then you can find a way to create offer on demand services to your clients. The reality is that today it seems like a cool thing to have. In five years, you’ll be obsolete if you don’t offer it.

Final thought: I believe all people living in 1st World economies like ours have an opportunity to create their own income outside of a job. It’s never been easier than before to innovate and offer your unique talents in an on demand economy (as long as you’re not contractually restricted from it). The On Demand Economy is on the rise and will be a wave that carries new entrepreneurs and ingenious companies. Will you be one of them?

Quote of the Week:

“Nine-tenths of wisdom is being wise in time.”

~ Theodore Roosevelt

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

Extra Points: Warning Signals

Dan Weedin Unleashed-40This past weekend, we rented a van to help our daughter get furniture for her new place. I used the application system to check out the van and get the key before the place opened up. To my surprise, upon starting up the van, a warning light came on indicating the the right rear tire was low and needed air.

Great.

I knew my local Les Schwab tire dealership was open and took it over to have the professionals look at it. The service they provided was immediate and quick (and that’s why I remain a loyal client). Turned out that the monitor wasn’t working and the tires were all good to go. The annoying thing is that the warning light stayed on the entire day. While I had plenty of piece of mind about it thanks to the help of my friendly tire guy, I had to mentally work hard to ignore the ongoing false warning.

As we work and live day to day, warning signs pop up all the time. You might notice that an employee is acting unusual right before they give their notice; you might get a scratchy throat before the nasty cold hits; or you might get a nervous feeling in the pit of your stomach before embarking on a bold move or difficult conversation.

Here’s the deal – warning signs are there to protect and warn us. Often, the best thing to do is to seek out some council from a professional (like my tire guy) in order to gain wisdom or just peace of mind. Warning signs can hang around well after the initial indication and often these are self-inflicted. The aggravation I felt about looking at the dash indicator was on me and threatened to negatively impact my mood for the remainder of the trip.

Warning signs are good to heed and educate yourself about, yet they should never be an obstacle. Identify the warning signs when they come up and then make a decision (often with that wise council from a trusted partner) on how to proceed; then commit and confidently move forward without worrying about past lights flashing in your face.

Quote of the Week:

The greatest teacher, failure is.

~ Yoda to Luke Skywalker in The Last Jedi (guess what we watched this weekend?)

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

Extra Points: Brainwashed

Dan Weedin Unleashed-40You’re being brainwashed.

A recent article and shared video by my Shrimp Tank podcast co-host, Brad Berger really caught my attention and compelled me to write on this topic. Many thanks to Brad.

We as humans are greatly influenced by advertising, cultural concepts, and the media (including to a large degree, social media). Even though we may declare to the contrary, we tend to believe most of what we hear and read. Without any demand for proof, we succumb to the peril of being brainwashed into thinking that can harm our health, make us scared, spend our money recklessly, and cause anxiety and stress.

Consider these examples: Food advertising that glowingly espouses low or fat free options when fat isn’t the enemy of poor health. The sugar that is used to saturate the products is. Media that tell us that we are more unsafe than ever when the statistics are clear that we are safer than at any other time in human history. Our society telling us that we should be winding down into retirement at age 65 when research shows that we can be at our peak until well into our 80s. Don’t even get me started on the pharmaceutical attack that encourages us to take all sorts of legal drugs while at the end rapidly telling us the horrible potential side-effects! Here’s the deal my friends. If you want to live an unleashed life, then eschew the “brainwashers.”

The reality of what is possible in your life is up to you. This includes your professional career and business. I encourage you to watch this video. I hope you find it as inspirational as I did. While I feel like I knew this information before and worked hard to avoid the brainwashing, this is a great reminder about how ubiquitous it is in our life.

Here’s my attempt to “brainwash” you: To live the life you want you must eat well; exercise your mind and body; get plenty of sleep; visit your doctor on a proactive not reactive basis; read more; explore more; smile more; don’t trust everything you read in social media or see on commercials; cultivate human relationships; and enjoy the ride.

Now Captain Jack and Bella might say you should also get a dog, but I will leave that as optional.

Quote of the Week:

“A champion is someone that gets up when he can’t.”

~ Jack Dempsey (Legendary Boxing Champion)

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

Extra Points: Seven Deadly Words

Dan Weedin Unleashed-40We have always done it that way. 

Those seven words are deadly to an organization. Yet that thinking and behavior is common in companies of all sizes. Why?

Humans fear change. You may hear people – including yourself – say that they don’t like change; or that it’s hard to change. Both are cover-ups for the reality that change is scary and people are unwilling to change because they fear rejection, failure, or loss of reputation.

The truth about the age we live in is that change is more rapid and volatile than ever before in human history, and (this is important) we will continue to say that every year because of the development end evolving of technology in our lives. Those industries that aren’t willing to innovate and create; to change thinking, activities, and behaviors, are bound to be flattened by the changing tide.

I toured my client’s brand-new building that features a coworking facility. During the tour, she mentioned that facilities like hers were once only found in metropolitan areas, but now were becoming more in vogue all over. She said that this unique way of creating workspace was becoming the future of “work.” This isn’t a tend, but a movement to make work more enjoyable, easier, and more profitable for individuals and organizations. I concur with her assessment. Those companies that don’t embrace concepts like these to attract or keep great employees will ultimately lose them to ones that are willing to change how they view “work.”

What about you and your business? What changes have you not considered? What is the future of your industry or career? What concept is just waiting for you to try and succeed?

Change is necessary for growth and development in business. Heck, I’ll argue that it’s necessary for survival. If you want to avoid going the way of the video store, make sure you’re prepared to be nimble, innovative and change-centric and exchange those seven deadly words with five better ones…

That is a good idea.

Quote of the Week:

”The secret of business is to know something that nobody else knows.”

~ Aristotle Onassis

© 2018 Toro Consulting, Inc. All Rights Reserved

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

Extra Points: Leadership is Empathy

Dan Weedin Unleashed-40Serena Williams is arguably the best female tennis player of all time; heck she may challenge Roger Federer as the greatest tennis player of either gender. She lost the US Open Championship on Saturday in what became a highly chaotic and confrontational scene involving Williams and the head judge.

What isn’t up for debate is that Naomi Osaka, her 20-year old Japanese competitor, completely outplayed her and won the match in two sets. It was a historic victory, the first ever Grand Slam Championship by a Japanese player.

The decidedly pro-Serena fans in New York voiced their displeasure during and after the match. The travesty is that they actually booed when Osaka was introduced as the champion, bringing this young champion to tears. What should have been a crowning event for the 20-year old was turning into humiliation. That’s when Serena showed why she’s also a champion as a human.

She graciously put her arm around Osaka’s shoulders when it was clear that she was being overwhelmed by the scene. She then took the microphone and implored the fans to stop the booing and give this young lady her time on the platform as a champion.

It’s a reminder to all of us that dealing with adversity with empathy and humanity is a trait of strong leadership. It’s a rare individual than can take a moment to consider someone other than self. Sometimes its forgiveness; other times it’s understanding; still other times it’s compassion and kindness.

Leadership begins with empathy and a genuine sense of how others are being affected; and continues with acts of compassion and kindness to help someone at the moment they need it most. On Saturday, that was a win for Serena Williams.

Quote of the Week:

”Obstacles are things a person sees when they take their eyes off their goal.”

~ E. Joseph Cossman

© 2018 Toro Consulting, Inc. All Rights Reserved

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

Extra Points: What’s That You Say?

Dan Weedin Unleashed-40As the Youth Exchange Officer for my Rotary Club, I get the honor of helping to pick up our inbound exchange student every summer. This student will stay a year with families from our club and have an exciting time. This year, we have a young man from Thailand.

I was speaking to my colleague in the club who is hosting our student to see how his first week went. He said things were great, and that the young man’s English was very good. As with all languages, we have idioms and slang that don’t translate very well. He laughed when he said, “I had to teach him what ‘I’m just messing with you’ means!” I’m sure this learning curve will continue as the young man starts school next week. 

There’s a language to business, both holistically and by industry. While one may have studied the language of business, they may may get stumped with the acronyms, slang, colloquialisms, and insider humor that is prevalent in all businesses and vocations. It’s as if someone were messing with them.

This is actually quite simple to fix; keep it simple.

Never assume someone else knows shortcuts and acronyms; avoid making things more complicated than they need to be; be pithy and clear; use strong vocabulary to clarify and define. In other words, make it easy to do business with others.

We are now a global economy and must be able to quickly communicate ideas and concepts with each other, whether it be with clients and customers next door or halfway around the world. The better you are able to accomplish this, the more rapidly you’ll be able to leverage success and build relationships.

And I’m not messing with you…

Quote of the Week:

”We cannot forever hide the truth about ourselves from ourselves.”

~ John McCain

© 2018 Toro Consulting, Inc. All Rights Reserved

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

Extra Points: The Great Escape

JackA special edition missive by Captain Jack…

I got unleashed…

As much as Dan talks about being unleashed, he doesn’t approve when I take his advice. I made my great escape – the first in a long time – while Barb was attending to Bella. It was brilliant.

I boldly burst through the front door and made a sharp dogleg right to head up my normal path. I was unleashed… Barb made a valiant effort in following me. I crawled under a fence where there was this big race track-like pasture with a bunch of water in some kind of man-made lake. I just started running, and running, and occasionally taking flight like only I can. I jumped in the water. I played. Barb watched.

I soon heard Dan call my name. He wasn’t home for my great escape, but had apparently figured out what happened. He kindly beckoned to me to come over as he was holding my favorite treat. Been there and done that…he starts out nice but when he catches me, his mood changes.

I escaped the fence without either catching me. I then bolted into uncharted territory by crossing the passage called Viking Way. I spotted two small dogs with their human and ran towards them in an effort to play. The human grabbed me and told me to go home. Then Barb came running and captured me, leashed me, and spoke very firmly to me while apologizing to the other human. I hadn’t done anything wrong. I was simply being unleashed. For all my fun, I ended up getting a bath. I think that was my discipline. It was worth it.

Interesting that I hear humans often say that infirmities and aches are “part of getting old.” They use it as an excuse for not doing what they used to enjoy doing or eschewing activities because they are “past their prime.” Let me tell you, we dogs NEVER think about age. Unlike humans, we don’t consider how long we’ve been on earth as a factor in any decision we make. I heard Dan exclaim that I am pretty spry for 11 years old. I don’t even know what that means! I am just Captain Jack and will never change my mindset. Why should I?

Maybe the better question is, why should you?

P.S. Bella got extra treats and nice words for being a “good girl.” Clearly favoritism…

Captain Jack out…

Quote of the Week:

”The best preparation for tomorrow is doing your best today.”

~ H. Jackson Brown, Jr. (American author)

© 2018 Toro Consulting, Inc. All Rights Reserved

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.

Extra Points: Your Uniqueness Quotient

Dan Weedin Unleashed-40I was recently driving home from the ferry and heard the re-make of the legendary song Sound of Silence by Simon and Garfunkel. The re-make by the artist Disturbed in 2015 has a more edgy, haunting sound than the original softer and more melodic song that came straight out of the Greenwich Village scene and intonation of the turbulent 1960’s. I love the original as it’s all I heard for nearly four decades. I really enjoy this cover by Disturbed as well. I’ve heard it many times and for some reason, it caught my attention on this trip and literally gave me goosebumps.

Remakes and covers are not unusual in the music industry. I just watched Ann Wilson from Heart in concert and she covered songs of her contemporaries. In fact, Robert Plant once said that Heart did Led Zeppelin better than Led Zeppelin did Led Zeppelin after their rendition of Stairway to Heaven at Radio City Music Hall when Plant’s band was being honored. When Disturbed re-made Simon & Garfunkel, I didn’t find myself comparing or judging; I just found myself enjoying the unique talent.

When you consider your competition in whatever industry you’re in, there is almost always some cause to seek out differentiation. While this is important, it’s not really that hard to find. The difference is you.

Your “uniqueness quotient” is that thing that makes you different from anyone else that does what you do, whether that’s selling real estate or insurance; building homes; creating new technologies; or running a bank. Whatever it is you do, your uniqueness comes from your experiences, your education, your successes and failures, and even just your personality. Nobody else can be you. Why is this important? Because no matter where we evolve in this new digital world, people do business with people they like and trust. What makes you unique is what people who can buy your product or service will gravitate to. Don’t compare yourself to the competition; instead accentuate your uniqueness quotient. That way, the sound you hear won’t be silence but new business!

Quote of the Week:

”Only two things are infinite, the universe and human stupidity, and I’m not sure about the former.”

~ Albert Einstein

© 2018 Toro Consulting, Inc. All Rights Reserved

The key to personal and professional improvement is accountability. My mentoring and coaching program has availability. Contact me at dan@danweedin.com or (360) 271-1592 to apply.