New Webinar ~ Staying Alive: Disaster Recovery Made Simple for Small Business

umbrella_riskThis one-hour webinar workshop is specifically tailored for small business owners (1 to 100 employees). I constantly hear that there is simply not enough time or budget to spend on crisis strategy and disaster recovery planning.

Okay…now I’ve got your solution!

By attending this live and interactive workshop, you will walk away with your very own disaster recovery game plan for your business. I will walk you step by step through the process, so you will have an actionable plan ready to implement. You will be able to ask questions along the way AND have email access to me for up to 72 hours after the workshop.

September is National Preparedness Month, so it’s an ideal time to get your plan in place. For the investment of one hour and $50, your return will be potentially massive. Don’t leave the viability of your business and the well being of your employees to chance. Being unprepared is negligent. Conquer crisis in your business and safeguard all you’ve worked for.

Register now by clicking on this link~ space is limited.

Note ~ Don’t sit on this information if you’re not a small business owner. Pass this on to your boss, your friends, your clients, your peers, and your colleagues that are. This workshop may just save their business and you will be a hero!

Click here to register

P.S. The workshop will be recorded and sent to all registrants, so they can keep it forever. Also works in case they can’t be there live.

 

© 2014 Dan Weedin. All Rights Reserved

Crisis Prevention 101: The Workplace Bully

I’m sitting in my family room this morning sipping my coffee and watching NFL AM (yes, I’m a football geek), and watching a bully do his thing.Captain Jack

Bella (the Diva) has made herself a very comfortable place to sleep on the couch. She has managed to choose her favorite blanket and completely encircle herself within the blanket for her post-breakfast nap. Captain Jack, (the precocious one aka The Bully) has decided to pull the blanket off of her. I’ve watched this routine before. He doesn’t really want the blanket as there are others around for him to use. He solely wants to be a bully. He wants to irritate, anger, and put himself in the spotlight.Even as I (the boss) cajole him to stop being a bully, he persists when I’m “not watching.” Captain Jack probably can’t be reformed, as he knows he will not be dismissed from the family. He ha the upper hand.

In your organization, you just might have your own bully that operates outside your vision. Workplace bullying has exploded on the national scene thanks to the Miami Dolphins saga with Jonathan Martin and Richie Incognito. At some level, regardless of the number of employees you have, there is some level of “bullying” going on. If you allow it to persist (like I do with Captain Jack) then you risk a number of bad things happening – losing a good employee, loss of reputation, poor morale, loss of productivity, and maybe even a lawsuit.

What does bullying in the workplace look like? Here re some examples that I’ve seen in my life of working in multiple organizations:

  • Passive-aggressive behavior and language
  • Nastiness and rudeness
  • Crude and inappropriate personal jokes
  • Refusal to work with others
  • Bad language
  • Intimidation

Don’t think your employee family is exempt from this behavior. In smaller organizations, it might even be worse and you might be more reticent to take action for fear of losing employees. You need to keep your eyes open and be alert for this type of behavior. You need to create written policies and communicate them to your employees. You need to be swift to reach and tough with your discipline. The consequences today are serious. With a raised awareness (just as with Employment Practices Liability) you must be more vigilant.

Otherwise, your bullying dog may just bite you in the butt.

© 2013 Dan Weedin. All Rights Reserved

Three Small Steps

In the last week, the news has been rife with crisis.umbrella_risk

If you’ve been following current events, you will have seen deadly flooding in Colorado; a devastating fire on the Jersey Shore less than a year after Hurricane Sandy; another cruise ship debacle off an Italian island; and now a deadly shooting in a Washington DC Navy yard near the Pentagon.

These disasters unfortunately happen way too much and in many cases aren’t avoidable. The crisis comes when business owners are not adequately prepared or ready to deal with them.

September is National Preparedness Month and should be a reminder that none of us are immune from disaster. Prevention is the first step in the process and the most under-used by small business owners. Preventing just one disaster from ever occurring will save you $250,000 at a minimum, yet because it’s never “felt,” can be overlooked. Making decisions before they must be made also gets neglected. I’ve spoke with too many business owners that feel they can handle any calamity thrown their way at the moment. I believe this is a recipe for disaster.

I encourage each of you reading this brief memo today to commit to significantly improving just three areas of your crisis planning before the end of 2013…

  1. Create a working crisis plan that is communicated to all your employees. This is not a template you simply download off the Internet and stick in some electronic file folder. This is a working document that will save your company hundreds of thousands of dollars and perhaps your existence if done correctly.
  2. Determine what you will do with all your employees tomorrow if your building becomes uninhabitable overnight due to fire, flood, or some other disaster. Most of the misfortunes that render buildings unavailable to occupy happen in the middle of the night when nobody is there. Knowing how to operate the next day is crucial.
  3. Have a backup plan for extended loss of power. Over 70% of business stoppages are from loss of power. In today’s world if you have no power or connectivity, you may have a building and people, but you have no business.

Don’t make crisis planning onerous. By taking three small steps at a time, you will over time make huge improvements and protect your business, your employees, your customers, and your personal investment. If you need help in making this happen, contact me.

© 2013 Dan Weedin. All Rights Reserved

 

May Day Precautions and Prevention Lessons

umbrella_riskI will never forget last year’s May Day protests. My wife Barb and I were in New York City and sat in Bryant Park watching protesters peacefully march with signs around the Big Apple. The New York City Police were out in force, looked serious about their jobs, and everyone stayed cool, calm, and collected. We never felt like we were in danger, nor felt fearful. Imagine our surprise when we returned to our hotel and saw our very own Seattle on the news. May Day riots were out of control in the downtown area with protesters smashing windows and setting cars on fires. I couldn’t believe what I was seeing. Here I was safe and sound in one of the biggest cities in the world, and my relatively small hometown was being ravaged.

This year, things are different. The police have already started preparations and are sure not to be caught flat-footed again. In addition, businesses are being much smarter. I just saw a push notification on my phone indicating that US Bank in downtown Seattle was closing up shop at 3 pm due to the expected protests. They made a decision in the best interest of their customers and employees. While they might not be able to prevent damage to their building, they do have control over the people  they serve and employ. While it might be a slight disruption for customers, my guess is that it pales in comparison to anyone being injured.

The lesson for you as a business owner is this…

You need to learn from history. I can’t tell you how many times in my years as an insurance agent and consultant, where I have seen business owners ignore history and trends to their detriment. For example, if you have a fleet of cars that continually racks up rear-end accidents, and you take no preventative action to educate and/or discipline your drivers, you will fall victim to larger self insurance costs, higher premiums, and loss of production and revenue. In this case today, US bank knows it’s located right in the heart of the rally. They know that banks are a target. They saw what happened last year. They made a decision to avoid calamity in the places they can control. Kudos to them.

You need to be skilled at spotting trends. If you have a strong, professional relationship with your insurance agent, they should help you. This is an area that consultants are invaluable. The net result of learning from history is that you don’t repeat the bad stuff; only the good stuff! At least one business in downtown Seattle has figured it out. Have you in your business?

© 2013 Dan Weedin. All Rights Reserved