Free Teleconference

Anna Liotta

If you have employees or even manage people in the workplace, then this is a call you need to be on!

Join me and my guest, nationally renowned generations expert Anna Liotta, for a free 60-minute teleconference on “Managing, Motivating, and Marketing in a Multi-Generational Workplace.”

Anna Liotta is an award-winning speaker, consultant, and author in the area of generations in the workplace. I will be interviewing her on issues and challenges related to managing and motivating your multi-generational insurance agency or company. Today, there are 4 different generations in the workplace. Each one is motivated by different things and you need to know how to reach them. Anna will help you create an environment to attract, retain, and manage the four generations you find in your business.

The teleconference is part of my Hard Core Insurance Pros teleconference series. The call on Monday is FREE.  The audio recording will be available after the event for $19.95. All members of my Hard Core Insurance Pros membership program will get the recording at no cost as part of membership. This membership program has a one-tie, lifetime membership fee of only $295. To learn more about what you get, click here.

To register and save your place for Monday’s teleconference, simply click here and you will receive information on how to call in and join the event.

Please note – even though this is a series out of my Hard Core Insurance Pros series, specifically this topic is perfect for any employer, manager, or Human Resources director. I encourage you to participate this Monday. I promise a high ROI!

© 2011 Dan Weedin. All Rights Reserved

Bound for Bogota # 4 – Crisis Balance

This is a blog post preparing for my presentation on August 25th in Bogotá, Colombia a at the Occupational Health & Safety Management Summit. These posts will be precursors for my presentation and I welcome any and all comments. I will attempt to translate in Spanish below the original post through the magic of Google Translator!

Crisis balance seems to be an odd concept, right? Aren’t we trying to avoid crisis in our business?

I submit no. In order to be truly effective, you must embrace crisis as an opportunity to grow and thrive. Read on…

I’m heading to Bogota tomorrow for the Occupational Safety & Health Management Summit. My goal is to bring as much value and strategy to the audience of executives on the topic of crisis leadership in a 2-hour program, as I can. Hopefully, many will then join my mailing list, want to learn more about my services, and most importantly improve their organizations. If that happens, it’s a win-win-win. In order to achieve this objective, I need to take a few risks. I need to travel by car to the Seattle airport (transportation by auto is even more dangerous than flying), take off and land in an airplane twice; go to a country I haven’t been to as an adult; and speak to a group of executives who may not speak my native language. There is a lot that can go wrong.

However, without the risk, there is no reward. I need to strike a balance between risk (potential crisis) and business objectives.

As an employer, you take risks by even hiring employees. Crisis can occur through a myriad of ways – accidents, lawsuits, poor morale, bad efficiency, absenteeism and “present-ism,” employee theft, and the list goes on. If you spend too much time thinking about it, you wonder why you want employees! However, without maintaining a balance between the risk of employing humans and meeting business objectives, you wouldn’t succeed.

Even when crisis does occur, it lends itself to balancing it out with rewards. If someone gets injured on the job, there should be a process where the fault of the accident is investigated and changed. For instance, if not using eye protection on a machine caused an injury, then requiring eye protection in order to run the machine will virtually eliminate that peril from happening again AND ultimately improve productivity and moral, plus reduce insurance costs.

You have to balance risk and reward. Crisis can lead to devastation or it can lead to opportunity. The answer lies in your readiness and response.

© 2011 Dan Weedin. All Rights Reserved

En Espanol…

Balance de la crisis parece ser un concepto extraño, ¿verdad? ¿No estamos tratando de evitar la crisis en nuestro negocio?

Yo no presentar. Para ser realmente eficaz, debe abarcar la crisis como una oportunidad para crecer y prosperar. Sigue leyendo …

Me dirijo a Bogotá mañana para la Seguridad y Gestión de la Cumbre de la Salud. Mi objetivo es llevar el mayor valor y la estrategia para la audiencia de ejecutivos en el tema de la crisis de liderazgo en un programa de dos horas, lo que puedo. Con suerte, muchos se unirá a mi lista de correo, quiere aprender más acerca de mis servicios, y lo más importante mejorar sus organizaciones. Si eso ocurre, es un ganar-ganar-ganar. Para lograr este objetivo, tengo que tomar algunos riesgos. Tengo que viajar en coche hasta el aeropuerto de Seattle (transporte por automóvil es más peligroso que volar), despegar y aterrizar en un avión dos veces, ir a un país que no han sido como un adulto, y hablar con un grupo de los ejecutivos que no hablan mi lengua materna. Hay muchas cosas que pueden salir mal.

Sin embargo, sin el riesgo, no hay recompensa. Tengo que encontrar un equilibrio entre el riesgo (potencial de crisis) y los objetivos de negocio.

Como empleador, usted toma riesgos, incluso la contratación de empleados. La crisis puede ocurrir a través de una miríada de formas – accidentes, pleitos, la baja moral, la eficiencia malo, el absentismo y “presente-ismo”, robo de los empleados, y la lista sigue. Si usted pasa mucho tiempo pensando en ello, te preguntas por qué quieren que los empleados! Sin embargo, sin mantener un equilibrio entre el riesgo del empleo de los seres humanos y alcanzar los objetivos de negocio, usted no tendría éxito.

Aun cuando la crisis se produce, se presta a que el equilibrio con las recompensas. Si alguien se lesiona en el trabajo, debe haber un proceso donde se investiga el fallo del accidente y ha cambiado. Por ejemplo, si no se utiliza protección para los ojos en una máquina causó una lesión, a continuación, que requieren protección para los ojos con el fin de hacer funcionar la máquina virtualmente elimina ese peligro que vuelva a suceder y en definitiva, mejorar la productividad y la moral, además de reducir los costos de los seguros.

Usted tiene que equilibrar el riesgo y la recompensa. Crisis puede llevar a la destrucción o puede conducir a la oportunidad. La respuesta se encuentra en su preparación y respuesta.

© 2011 Dan Weedin. Todos los derechos reservados

 

Extra Points – Aware & Prepared

Being Aware and Prepared.

Last week, I performed a table top exercise for a client where we simulated a major data breach. Throughout the exercise, I threw in a few curve balls to add spice to the experience. More importantly, it actually adds reality because seldom does only one event occur when decisions are made and consequences of those decisions realized.

I spend a lot of time talking about business preparedness and resiliency, so let’s make this more personal. How prepared are you and your family to respond to situations (both good and bad) that unfold? Let’s be honest – probably not as well as you know you should. Why is that?

My friend Larry Kaminer (the personal safety guru) tells me all the time that the biggest enemies of preparedness and awareness are apathy, complacency, and denial. Don’t tell me you don’t have the time. Time isn’t a resource issue; it’s a priority issue. The people in your life are a priority and we need to do a better job of preparing to respond. I’m just as guilty, so this is a reminder to myself!

So here is your call to action – Find one (only one) impact area to work on this week (i.e. a house fire or earthquake). Discuss it as a family. Create a plan. Practice the plan. Eat ice cream (remember we are always about rewards). Captain Jack already has his red jump suit ready to go by the door. What about you?

This week’s quote – “A man always has two reasons for doing anything; a good reason and the real reason.”
– J.P. Morgan

Bound for Bogota #1 – Rejuvenating the Mind and Body

This is a blog post preparing for my presentation on August 25th in Bogotá, Colombia a at the Occupational Health & Safety Management Summit. These posts will be precursors for my presentation and I welcome any and all comments. I will attempt to translate in Spanish below the original post through the magic of Google Translator!

I went running this morning for the first time in 2 and a half weeks. I didn’t necessarily plan that long a layoff, but it happened. As it turns out, at that point I was getting a little tired of running. My body hurt, I wasn’t getting in spirited runs, and I generally was inefficient and apathetic.

Today, I decided to start back slowly so I wouldn’t hurt myself. To my surprise, I had a terrific run. I planned on running a 5K on the treadmill and actually did a 7.5K. My spirit was great, my body felt wonderful, and I had fun. The little extra rest I took had rejuvenated my mind and body.

That concept works for your employees, too. I’m not talking about merely vacations. Your employees work hard (if they don’t we have a different problem). How often do you reward them? I recently met a woman who runs a very successful business in the Seattle area. Every week, she provides “play time” for her employees to be creative, rejuvenate, have fun, and share experiences. The results? A tremendously successful and growing business; engaged employees, low turnover; and clients that love them.

I encourage you to find creative ways outside the scope of planned vacations to rejuvenate your employees’ minds and bodies. Rewards and incentives; special outings; and recognition go a long way towards that. My bet is you can find even more innovative ways to engage your employees to improve morale and create a more efficient and safe work environment.

© 2011 Dan Weedin. All Rights Reserved

En Espanol

Fui corriendo esta mañana por primera vez en dos semanas y media. No necesariamente el plan que a largo de un despido, pero sucedió. Pues resulta que, en ese momento yo estaba un poco cansado de correr. Mi cuerpo duele, yo no estaba en carreras de espíritu, y en general, era ineficiente y apático.

Hoy en día, decidí volver a empezar poco a poco para no hacerme daño. Para mi sorpresa, he tenido una carrera increíble. Pensaba en el funcionamiento de una carrera de 5 km en la cinta y, de hecho hicieron un 7,5 K. Mi espíritu era grande, mi cuerpo se sentía maravilloso, y me he divertido. El resto poco más que se había rejuvenecido mi mente y cuerpo.

Que el concepto de obras para sus empleados, también. No estoy hablando simplemente de vacaciones. Sus empleados a trabajar duro (si no tenemos un problema diferente). ¿Con qué frecuencia se les recompensa? Recientemente conocí a una mujer que regenta un negocio muy exitoso en el área de Seattle. Cada semana, se ofrece “tiempo” para sus empleados a ser creativos, rejuvenecer, divertirse y compartir experiencias. Los resultados? Un negocio de gran éxito y crecimiento, los empleados contratados, baja rotación, y los clientes que los aman.

Os animo a encontrar formas creativas fuera del alcance de las vacaciones previstas para rejuvenecer la mente de sus empleados y órganos. Recompensas e incentivos, salidas especiales, y el reconocimiento de recorrer un largo camino en esa dirección. Mi apuesta es que se puede encontrar la manera más innovadora de abrir a sus empleados para mejorar la moral y crear un ambiente de trabajo más eficiente y segura.

Streaking….

When Jo-Wilfried Tsonga upset Roger Federer at Wimbledon the other day, he snapped a streak. Federer, long the top men’s tennis player in the world, had a 178-0 record when winning the first two sets. Tsonga spotted the Swiss star the first two sets and then came storming back to capture the next three and win the match.

All good things come to an end.

You may have your own big streak…

  • Days without an employee injury
  • Days without any claims on your insurance
  • Days without any workplace violence
  • Days without any theft of property
  • Days without any data breach

Some of these days may even stretch into years. But, as with Federer’s streak, all things eventually can end. Federer doesn’t get the chance to compete further in this tournament. Your consequences could be more dire.

Don’t take success for granted. It’s what I call the success trap. You get trapped into thinking that everything is just swell. It may be for a while, but you must be prepared for a loss. Hope for the best and prepare for the worst. And, be ready to play again another day…

© 2011 Dan Weedin. All Rights Reserved

Bad Swings Cost Big Strokes

I played golf with a couple of clients on Monday at beautiful White Horse Golf Course in Kingston, WA. I played really well – my swing felt great, my distance control was good, and my short game was on target. I shot a 92, which isn’t too bad for me on that course. The problem is, I really should have shot about an 85.

You see, for 14 of the holes, I was only 7-over par. For the other 4 holes, I was a whopping 13-over par thanks to three triple bogeys and a quadruple bogey! For those of you who don’t golf, those 4 holes just killed my final score. In retrospect, I can count one poor swing on each of those holes costing me all those strokes. They either led directly to penalty strokes or put me in a horrible situation. Certainly, in any round of golf, you can expect and plan for setbacks. These were colossal gaffes!

Business is a lot like golf. You can be going about doing your business well, but a couple of bad “swings” can really cost you “strokes” just like it did me. Here’s what I mean…

  • Bad swing – lack of safety training  Penalty Strokes – someone gets hurt on the job resulting in lost time, reduced efficiency, and potentially fines and penalties
  • Bad swing – Poor management of your insurance Penalty strokes – uncovered claims; paying too much for insurance; and lost time
  • Bad swing – Not practicing your disaster recovery Penalty strokes – Nobody knows what to do resulting in lost time, lost productivity, chaos, mayhem, and poor morale
  • Bad swing – Poor communication skills from the top Penalty strokes – team doesn’t know how to respond; inefficiency; lower morale, fear, disgruntled customers, clients, and staff

Just like in a round of golf, you can do everything right most of the time, but a couple of sloppy swings can sabotage your score. In my case, it’s not a big deal; it’s just a score. In your case, it could cost you valuable time, efficiency, loss of productivity, poor morale, and money.

You can’t be perfect. There will always be a few “bad swings.” However, if you do a good job of preparing, you can greatly reduce the chances and mitigate the effects. Here’s how you make sure you do…

  1. Understand your insurance policy. Know exactly what it does and does not cover. Make sure you have a good agent you trust; get second opinions; stay educated on your needs; and don’t let it get obsolete.
  2. Understand your vulnerabilities. Take some time to analyze where you can get most hurt. That’s just good business.
  3. Plan your response. If you know what can hurt you, but don’t know how to respond to it, then you’ve wasted your energies. You and your team must know the plan.
  4. Practice your plan. When I coached basketball, my team knew what to do because we practiced end of game situations. Hold corporate war games; perform safety drills; test yourself and your people. You’re fooling yourself if you think talk will get it done when crunch time happens.
  5. Practice continually. Doing it once never works. You must consistently work on this. I spent years getting trained in CPR and First Aid. One time I needed it. I was at my parents house having dinner with them when my mother started choking. I was able to give her the Heimlich Maneuver and it saved her life. The only reason this happened, and I mean the  ONLY reason, was because I had spent years practicing the technique. The same is true for your safety and disaster recovery practices. You and your team must at least annually prepare and practice for that one event.

You know your own golf course. You know the hazards and perils that await you. Being unprepared is simply bad business. It will cost you plenty of “strokes” if aren’t ready and that will put a big dent in your bottom line. By following my simple guidelines listed above, you will go a long way in bolstering your score.

© 2011 Dan Weedin. All Rights Reserved

 

Responding to “Crisis” in a Huge Way

Rory McIlroy self-imploded on the back side of Augusta with the lead at the Masters. He lost a 4-shot lead and at 21 years old could have easily gone in the tank. For a young man from Northern Ireland, this was a crisis in confidence.

Today, McIlroy came all the way back with a huge bounce and destroyed the field in the United States Open. He broke records and lapped the field.

Responding to crisis is what this young man did. After the Masters, he was humble and got back to working on his game, including calling past champions like Jack Nicklaus to get advice. His next opportunity was not wasted.

Responding to crisis often means simply bouncing back from adversity with grace and skill.

Just like Rory McIlroy…

© 2011 Dan Weedin. All Rights Reserved

Class by Cuban

I just finished watching the Dallas Mavericks vanquish the Lebron-led (or not led) Miami Heat. I can tell you that there is a stark difference in class. First, you’ve got the mega-hyped, Lebron James who held “The Announcement” last year to bolt from Cleveland. Everyone outside of South Beach was rooting against him.

Mark Cuban is the bombastic owner of the Dallas Mavericks. He just won his first NBS championship and what’s he do? He invites the club’s original owner, Donald Carter, to receive the championship trophy on stage. That’s class.

Leadership is about actions. Mark Cuban showed tremendous leadership, character, and class tonight.

© 2011 Dan Weedin. All Rights Reserved

Buy Libby Wagner’s Book today and Get Great ROI

The Influencing Option

In a profit culture, influencing beats commanding, controlling or ordering… every time!

And winning over your team is better than ordering or pushing them around.

But how to actually talk to your people with a language and philosophy that works for the long-term, supporting integrity and driving commitment? And without relying on conflict, heavy-handed authority or guilt?

Never fear, a new book The Influencing Option: The Art of Building a Profit Culture in Business by Libby Wagner just out from Global Professional Publishing can show you how. Candor and specificity, the book explains, should be your guiding lights.

With the huge loss of faith in leaders today and so many gross violations of ethical conduct popping up all around us, leading with integrity is a must for instilling a “commitment culture” that is at once transparent, participatory and sustainable. Thus to drive a continuously growing and superior profit culture today, influencing is the only way.

But do Libby’s ideas have traction in the marketplace? See what this sample of prominent business experts and executives has to say:

“If business is art and science, then who better than a consultant and poet to synergize the traits? Libby Wagner’s The Influencing Option is a tour de force!” 
– Alan Weiss, PhD, Author, Million Dollar Consulting and Thrive

“Libby has dedicated her life’s work to understanding the importance of working with people to help them better influence and lead more abundant and successful lives. She presents a true gift for those willing to open their hearts and minds to her message.” 
– Laurie Ruffner, Client Partner, The Ken Blanchard Companies

“Libby has helped my management team move from an unproductive, untrusted laughing stock to a respected, high-performing team. Trust, morale and productivity have all soared due to her influencing options approach. Hers is not flavor-of-the-month stuff but a process that transforms individual and team character with application at both work and home. I regret not understanding these principles earlier in my life and career.” 
– Michael Hassing, CEO, Family Health Centers

Ready to learn how to do it at your own firm? If you purchase The Influencing Option: The Art of Building a Profit Culture in Business by Libby Wagner on Thursday June 9 at Amazon.com, you’ll not only reap the book’s benefits but you’ll also be entitled to a bonus list of valuable professional gifts offered by a formidable array of B2B business experts… at no extra charge!

Bonus gifts will include tip sheets, books, articles, videos and more! But remember, these complimentary bonus gifts are yours only if you purchase The Influencing Option (print version or Kindle) on Thursday June 9 from Amazon. My gift is a complimentary audio of my recent teleconference on Crisis Leadership.

Just forward your electronic receipt to inq@thoughtleading.com and a downloadable bonus gift list will be emailed to you within 24 hours!

Thanks in advance!

To purchase The Influencing Option on Thursday June 9, click here.

Start building a champion profit culture today!

Best,

Dan


Order Libby Wagner’s Book on June 9th

One week from today, buy The Influencing Option by Libby Wagner through Amazon. The reasons…

  •  You will receive tremendous value and strategy on how to become a true “influencer” and leader from a world-class expert on the subject.
  • When you order on June 9th, you will entitled to a bonus list of valuable gifts offered by a formidable array of B2B business experts (including yours truly) at no extra charge.

Go here to learn much more about Libby and her new book (which I’ve read and can vouch for the amazing value).

You can also learn more from Libby herself by watching this video.

I’ve worked and collaborated with Libby Wagner fro the past 4 years. I guarantee you that you will really benefit from her work and her ideas.

© 2011 Dan Weedin. All Rights Reserved