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Posts Tagged ‘risk management’

7 Questions Non-Profit Directors & Trustees Need to Be Able to Answer

December 7, 2017 Leave a comment

58842029-Dan+Weedin+Unleashed-43 copyAre you a non or for profit board member or trustee? If so, you’ve got tremendous liability for property, people, and growth. Here are 7 questions for Board of Directors or Trustees for any organization:

1. What’s the plan if we have an active shooter at our location or event?

2. What’s the plan if we suffer a cyber attack and personal information of people is compromised or important information lost or stolen?

3. What’s the plan in the event of a sexual harassment or discrimination lawsuit?

4. What’s the plan to evacuate and protect people and property if our building is on fire?

5. What’s the plan if we have a natural disaster that blocks transportation and halts communication?

6. Are we doing everything possible to safeguard our employees, volunteers, and those we serve?

7. Am I willing to accept the liability and financial consequences of not being fully compliant and prepared for a crisis?

I have a longer list of questions that revolve around your fiduciary and leadership responsibility as a broad member for either a non-profit or for-profit board of directors. By completing this exercise, you will learn how your organization grades out.

It doesn’t matter the size of your organization, any one calamity like those listed above can destroy a non-profit and damage your reputation. As you begin strategizing an planning 2018, are you sure that your organization is fully ready and prepared to deal with a crisis?

If you have any doubts or concerns, let’s schedule a time to talk.

© 2017 Toro Consulting, Inc. All Rights Reserved

Lauer and Rose and Weinstein, Oh Boy.

November 30, 2017 2 comments

LauerThe sudden firing of popular NBC television personality Matt Lauer yesterday is just the latest in a series of high profile terminations stemming from sexual misconduct and harassment. Charlie Rose and Harvey Weinstein are also on the short list of others that have plummeted from grace in a split second. The main thing these three have in common is that they were all promptly terminated from their jobs because the allegations came from co-workers where they wielded power and authority over their victims. That’s where your concern should come in…

It’s easy to be lulled into thinking that this is a big media, high profile, social media fueled phenomenon. The sad truth is that bad behavior, discrimination, harassment, and bullying occurs every day in small and medium-sized businesses and flies under the radar to the detriment of the employees that are victims. That is until you get a lawsuit dropped on your desk.

Employers get sued for a bevvy of discriminatory practices: gender, age, and race are the most prevalent. However you can include wrongful termination, retaliation, unsafe or toxic work environment, and social media bullying as other reasons. With the enormous spotlight being shone on this issue now, more than ever you need to protect your people, your reputation, and your bottom line. Here are three thoughts:

  1. Commit to taking care of your employees by having a zero tolerance for inappropriate behavior. It’s easy to say that you do, but how are you validating it? Do you have annual training; do people in leadership positions confront issues promptly; are there written guidelines and policies communicated to all employees; and is everyone subject to the same disciplinary actions? Talk is cheap; are to taking actions to protect all your employees?
  2. Watch out for water cooler jokes and language. This goes for BOTH genders! If you allow “locker room talk” to become water cooler talk, then you’re setting yourself up for a fall. You know it happens. This is more than political correctness. The issue is creating a work environment that is welcoming to everyone and creates a culture where people want to work for you. You’ll also be dramatically reducing the likelihood of a lawsuit.
  3. Protect your profit by purchasing Employment Practices Liability insurance. Even by doing everything right, employees may still sue you. Don’t tell me you have a “family environment.” Families fight, disagree, and are dysfunctional. If they aren’t really your family, you’ll get sued. The average cost for damages is $150,000 and attorney costs will triple that. If you don’t want to have a catastrophic bill then transfer the financial risk to an insurance company. Just like with cyber insurance, you’re more likely to be sued by an employee than have your building catch on fire. Protect your company wealth.

Take care of your people and you’ll be rewarded with higher performance, productivity, and profits. Finance the risk of being sued through Employment Practices Liability insurance and protect your company valuation and wealth from something you can’t control. If you have questions on your current company culture, practices, and/or insurance, let’s talk. Make sure that you’re heading into 2018 doing the right things for your people and your business.

I’m an expert in resilience, insurance, and crisis planning. I have a proprietary scorecard to assess where you are today when it comes to protecting your most important assets and your bottom line. If these are important to you, then call and let’s talk. I can also buy Employment Practices Liability insurance for you to adequately protect your profit and business. Call or email me at 360-271-1592 to schedule a meeting.

Extra Points: Culture Club

November 6, 2017 Leave a comment

Dan Weedin Unleashed-40I spoke last week to a group of business owners and professionals on the topic of creating a strong company culture. We began by defining the term “culture.” It’s not an easy term to define; you can’t really quantify it and everyone has a different take on what it looks and feels like. The one constant is that everyone wants a good one!

A strong company culture is not defined by constant happiness, joy, and smiling faces. In fact, there will be many times where employees will – and should – disagree, get upset, challenge others, fight for agendas, and go home unhappy at an outcome. In my definition, culture is all about respect and resilience.

Let’s face it, every day in business and life poses challenges to overcome. Being part of a “team” means being able to rebound from shared defeat, keep your eyes on the goals, and be able to collaboratively work together respectfully for those goals even in the face of adversity (and occasional shouting matches). A strong leader is one that can model and create that behavior. A robust company culture needs adversity and struggle to grow. The measurement for you to keep an eye on is how quickly that rebound occurs.

Final thought: Company culture is a business continuity factor. A poor culture is far worse than a fire or cyber attack because it’s tough to reverse bad momentum. The best CEOs and business owners know how to stay on top of company culture to assure enhanced performance, productivity, and profit. How is your culture club?

Quote of the Week:

“The best preparation for tomorrow is doing your best today.”

~ H. Jackson Browne, Jr. American Author

© 2017 Toro Consulting, Inc. All Rights Reserved

I can help you get your company culture stronger and more robust. Contact me to discuss how you can better and more quickly reach the results you want. Contact me at dan@danweedin.com or (360) 271-1592.

Extra Points: Respect Is Your Responsibility

October 9, 2017 Leave a comment

Dan Weedin Unleashed-40Harvey Weinstein. Fired by his own company’s board of directors for allegations of sexual assault on many women – his employees – with whom he had power over their careers in his hands.

Cam Newton. Lambasted over social media for his callous comments to a female beat writer for his employer, suggesting it was “funny” that she was asking football questions of football players. His embarrassed employer, the Carolina Panthers spent the next couple of days trying to put out that fire.

These are two high profile situations this past week around the topic of discrimination. While the former is certainly more heinous and likely criminal, they both speak to responsibility employers have when dealing with employees and the potential consequences. These two cases made the headlines; the vast majority of them end up hidden inside the walls of small and medium-sized business around the country. These employees damaged by discrimination, harassment and bad behavior don’t get the same press, yet deal with the consequences of it.

Here’s the deal: Discrimination and liability for actions happens to all genders, to all races, to all religions, and to all ages. What your employees say and how they behave around each other is your concern as a leader. I’ve seen situations where lawsuits came up out of the blue and employers literally had no idea because they didn’t see the signs, or even because they were the problem.

Disaster recovery is often thought of as the steps taken by an organization after a devastating fire or natural disaster. Just as deadly to your company’s brand, reputation, and bottom line is a bad culture that doesn’t recognize the rights and respect of its employees. How your company treats, respects, hires, promotes, and manages conflict with your employees is paramount to your ultimate success. For starters, it’s the right thing to do. After that, it’s going to be those companies that create growth and prosperity for themselves and their employees.


Quote of the Week:

”Go after what you really love and find a way to make that work for you, and then you’ll be a happy person.”

~ Tom Petty

I’m so glad Tom Petty took that advice and made music for the last four decades. We never met, yet his music holds a large segment of the soundtrack of my life. Thanks for running down your dream, Mr. Petty…

© 2017 Toro Consulting, Inc. All Rights Reserved

Do you need help creating an emergency crisis plan for your business or family? Call me and let’s schedule a meeting to talk. The time to act is before you need it. Email me

Extra Points: What Legacy Are You Leaving?

October 2, 2017 Leave a comment

Dan Weedin Unleashed-40Last week, my wife and I were blessed with the addition of our granddaughter, Eleanor Grace. Needless to say, it was one of the best moments in our lives. We couldn’t stop just gazing at her. It’s surreal when your daughter becomes a mother and you gain an addition to your family.

Barb and I have two wonderful daughters that have grow into terrific young adults. As I contemplate the enormity of that simple statement, it becomes clear that one of the redeeming parts of growing older is the genetic and personal legacy you leave. We look at our family and realize our DNA and the people we are live on through our children and grandchildren.

Businesses also leave a legacy. Strong enterprises produce a healthy and content work environment for employees and their families; happy clients that are better off for having worked with them; and a community that benefits from their success. Like parents growing children into strong people and productive citizens, CEOs and company leaders have the task of growing strong company cultures and a legacy of productive enterprise. And also like parents, protecting that legacy becomes a primary objective that involves strategy, implementation, and accountability.

What kind of legacy are you leaving for your company, it’s employees, and your clients?

Quote of the Week:

”It’s easier to build strong children than to repair broken men.”

~ Frederick Douglass

© 2017 Toro Consulting, Inc. All Rights Reserved

Do you need help creating an emergency crisis plan for your business or family? Call me and let’s schedule a meeting to talk. The time to act is before you need it. Email me

Extra Points: Be Part of Something Larger

September 25, 2017 Leave a comment

Dan Weedin Unleashed-40This is Part 4 of a four-part series this month in honor of National Preparedness Month. Thank you fore bearing with me this month to ficus on readiness and preparedness. In order to be “unleashed” both personally and professionally, you need to make sure you are able to be resilient when bad things happen as they always will. Today’s’ message is focused on the concept of being part of a something larger than just us

We all share this big planet together. Being a lone wolf is perilous; as Rudyard Kipling taught us, “For the strength of the pack is the wolf, and the strength of the wolf is the pack.”

In order to survive and ultimately thrive out of a calamity, we wolves need to band together and be a resource for each other. The ideas and concepts from the past three weeks need not just suffice for your family and your business. There is great opportunity to share with neighbors (of whom we’ve already discussed); your faith-based organizations; your professional and personal associations (e.g. Rotary, Lions, Kiwanis, Chambers of Commerce); your school districts and college campuses; and other groups that you consider as part of your own pack. 

You are encouraged to check out the Ready.gov website that is filled with resources for all your groups. What better way to impact and improve the lives and future conditions of others than to share, participate, and build a stronger pack?

There is also a fabulous program meant to train people to be first responders and help each other. It’s called Until Help Arrives and information can be located here – Learn more.

Final thought: In my life I’ve observed that the greatest and most heroic acts of courage and compassion by humans to other humans have been shown in times of crisis. While that will continue to be the case, let’s also work to try and prevent crisis and be prepared to accelerate recovery and reduce loss of lives. That’s the ultimate wolf pack and truly being unleashed for everyone.

Next week, we resume our regular programming. Thanks for reading!

P.S. Follow me on Facebook. This month, I will be doing a Facebook Live segment on how to pack a “go bag” in case you must evacuate your home and one that you should keep at work in case you get stuck and can’t make it home for days. I’m also posting daily tips on Twitter.

Quote of the Week:

”Don’t go around saying the world owes you a living. The world owes you nothing. It was here first.”

~ Mark Twain

© 2017 Toro Consulting, Inc. All Rights Reserved

Do you need help creating an emergency crisis plan for your business or family? Call me and let’s schedule a meeting to talk. The time to act is before you need it. Email me

Extra Points: Practice & Build Out Your Plans

September 18, 2017 Leave a comment

Dan Weedin Unleashed-40This is Part 3 of a four-part series this month in honor of National Preparedness Month. While this may not seem to be the sexiest of topics, you need look no further than the wreckage left by Hurricanes Harvey and Irma to understand the life and death issues faced by you, your family, and your business.

Week 3 focuses on creating and practicing your plans. This reminds of being a high school basketball coach. Each week, the coaching staff would put together a plan for the two teams we would play that week. We would then focus our practice and preparation on that plan, including very specific situations that would simulate the games. Creating a plan to survive – both in your personal life and for your business – demands the same process.

Step 1 is to actually think about, write, down, and communicate a plan. This step is for both your home and business. You should include things like first aid kit locations, emergency funds access, critical document storage, evacuation planning, and how everyone will communicate. Very few small and medium-sized businesses ever get past Step 1!
If you are a business owner, you have a responsibility to your employees and their families. If you have a family, you have a responsibility to them. Not doing so is negligent and dangerous.

Step 2 is knowing how to access community resources. This means shelters, food banks, and other resources that your local, county, and state emergency management teams have created. I know in my city, City Hall is designated as a community shelter in an emergency. They will provide heat, shelter, and food for those that have had some impact and are vulnerable. Do you know where your emergency shelters are in your city or town?

Step 3 is practicing your plan. I often tell business clients that while the fire extinguishers mounted on the walls in their business are nice, they are useless if nobody knows how to use them. You can have an evacuation plan that fails miserably if nobody knows it; a communication plan that falls on deaf ears if it hasn’t been tested; and someone become injured or die because they never practiced how to stay alive and guessed wrong. Bottom line: practice your plan to assure the safety and well being of the most important people in your life.

There is a fabulous program meant to train people to be first responders and help each other. It’s called Until Help Arrives and information can be located here – Learn more.

Next and final week, we focus on getting involved and being part of something larger. Being “safe out there” is incumbent on planning ahead.

P.S. Follow me on Facebook. This month, I will be doing a Facebook Live segment on how to pack a “go bag” in case you must evacuate your home and one that you should keep at work in case you get stuck and can’t make it home for days. I’m also posting daily tips on Twitter.

Quote of the Week:

”To be wronged is nothing unless you continue to remember it.”

~ Confucius

© 2017 Toro Consulting, Inc. All Rights Reserved

Do you need help creating an emergency crisis plan for your business or family? Call me and let’s schedule a meeting to talk. The time to act is before you need it. Email me